Andrea was excellent at dealing with my brake issue. I have brought my truck in several times with brake issues and squeaks and spent over $1200 to have everything addressed. Andrea had the techs look over everything and now my brakes are quiet and performing like new.
1/27/2026
Roger P. VERIFIED CUSTOMER
Brandt always goes above to help in anyway he can. 10+ ????????????
1/27/2026
Rajiv S. VERIFIED CUSTOMER
You guys are amazing. As always.
1/27/2026
Lori E. VERIFIED CUSTOMER
Brandt Nunez was very friendly, got my car taken care of right away. Pleased with his service.
1/27/2026
Zack H. VERIFIED CUSTOMER
Matt’s awesome as always.
1/26/2026
Ana B. VERIFIED CUSTOMER
She was very efficient and polite!
Great job!!
1/25/2026
David C. VERIFIED CUSTOMER
Awaiting your call!
1/25/2026
Debra L. VERIFIED CUSTOMER
Gavan is wonderful always smiling and helpful.
1/25/2026
Luke M. VERIFIED CUSTOMER
Clay was fantastic at getting my vehicles taken care of! Was very informative about the vehicle and what needed to be done. The tech crew that actually worked on the vehicles got them done is a reasonable time!
1/24/2026
Kaylin H. VERIFIED CUSTOMER
There from 11:30 to 3:30
1/24/2026
Cynthia W. VERIFIED CUSTOMER
It was Matt that was my service advisor and our communication was very difficult.
1/24/2026
Dedric S. VERIFIED CUSTOMER
Thanks guys , you’re the best at Lake Charles Toyota. Keep up the good work!
1/24/2026
Susan Z. VERIFIED CUSTOMER
I am not dissatisfied for the service I received today .I do have a question about the billing . I need new brake pads and you had none left in stock ? That is not a problem , however I was charged for them in advance ! Is this common practice? I sincerely hope that it will not be a problem for me when I bring my car in to have them installed . What happens if I can’t get in next week, or the brake pads take a long time to come in. I would feel better about just paying for it when I actually have the work done and the necessary materials needed are in hand.
1/24/2026
Toni F. VERIFIED CUSTOMER
I always enjoy my experience with Clay Hebert. He is kind and professional.
1/24/2026
Maureen L. VERIFIED CUSTOMER
Prompt and kept me informed. Appreciate the service!
1/24/2026
Christina C. VERIFIED CUSTOMER
Burton Leger and my service tech went above and beyond. Thanks Bery much!!
1/24/2026
Nypheteria C. VERIFIED CUSTOMER
Thanks for the help from Mr Jeremy N. For. Helping me get through a very difficult road block and also Mrs Angela M. For her very courteous in getting the work completed.Please understand I appreciate everyone at Toyota . But if possible I like to switch to Mrs Angela as our advisor for Nypheteria C
1/24/2026
Esther L. VERIFIED CUSTOMER
Very courteous and professional.
Kept me updated on my vehicle.
1/24/2026
Ashley R. VERIFIED CUSTOMER
Quick and great customer service.
1/24/2026
Jonathan B. VERIFIED CUSTOMER
Thought my fog light would be covered under the bumper to bumper warranty