I think Michael Guillory is an awesome service rep for yalls company and I trust his advice! I give him the highest rating possible.. ⭐️⭐️⭐️⭐️⭐️
2/1/2026
Eldridge H. VERIFIED CUSTOMER
I was completely satisfied with the service I received from Angela, and also the service that I received from the maintenance technician and all other Lake Charles Toyota team members that I encountered.
1/31/2026
Allyson J. VERIFIED CUSTOMER
Mike was a pleasure to work with. He responded immediately when I texted. He explained everything to me very well.
1/31/2026
Julia B. VERIFIED CUSTOMER
Matthew is great ! I’m comfortable with him, he is knowledgeable on my car.
He does a great job !
1/31/2026
Walter J. VERIFIED CUSTOMER
Well done
1/31/2026
Kathy W. VERIFIED CUSTOMER
Wonderfully organized!!! Workers were all friendly and interested in helping in anyway!! I truly felt that they were sincerely interested in my concerns!! Would recommend them to others!!
1/31/2026
Ronald H. VERIFIED CUSTOMER
Nice
1/31/2026
Vicki L. VERIFIED CUSTOMER
Matt was actually our service man last year on my Lexus he is great and I was so happy he was the one I got this year !!! He is great ????
1/31/2026
Angela J. VERIFIED CUSTOMER
I’ve had my SUV for four months maybe and I have to. I’ve already replaced the turbo once I have to replace it again and now y’all tell me I need a $2048 tuneup. There’s no way I should’ve bought that car four months ago and I needed a tuneup like that.
1/31/2026
Jonathan F. VERIFIED CUSTOMER
Michael is the best service advisor I’ve ever had. He is a breeze to work with and is part of the reason why I buy Toyotas from your dealership.
1/31/2026
Lonnie P. VERIFIED CUSTOMER
Great service!
1/31/2026
Brandi L. VERIFIED CUSTOMER
Matt went above and beyond to make this repair as smooth as possible. Also Danielle Brignac and AW Broussard for being the best! I’ll always be a Toyota girl!!