Service advisor and staff were pleasant and polite. Service was prompt.
2/14/2026
Charles B. VERIFIED CUSTOMER
Thank you for your professional service and keeping me informed the whole step of the way
2/14/2026
Pamela W. VERIFIED CUSTOMER
Hats off to Matt, Toyota greatest service advisor
2/14/2026
Erin F. VERIFIED CUSTOMER
The staff is very friendly, no complaints about that. Would like to know what procedures were done on my vehicle to get the where I am now, which is going somewhere else for a second opinion. As of now, my second options is A LOT cheaper and my problem will be fixed.
2/13/2026
Beverly K. VERIFIED CUSTOMER
Very professional and thoroughly explained the process.
2/13/2026
Pamela S. VERIFIED CUSTOMER
GREAT SERVICE
2/13/2026
Ann M. VERIFIED CUSTOMER
Brandt was fantastic. Very friendly and made sure everything was done in a timely manner.
2/13/2026
Daniel G. VERIFIED CUSTOMER
Everything was great! Thank you
2/13/2026
Sheryl W. VERIFIED CUSTOMER
Great service from Clay!
2/13/2026
Ruby G. VERIFIED CUSTOMER
I appreciate the tech checking my wife's car. He found the battery was weak.
2/13/2026
Alvin S. VERIFIED CUSTOMER
Always been treated with kindness and respect
2/13/2026
Jennifer L. VERIFIED CUSTOMER
Barton is fantastic, he always keeps me up to date on the progress on my vehicle and it's awesome at explaining what all is going on.
2/13/2026
Peter K. VERIFIED CUSTOMER
Excellent
2/12/2026
Colton D. VERIFIED CUSTOMER
Outstanding service by Matthew and his team as always!
2/12/2026
Joyce V. VERIFIED CUSTOMER
Very helpful. Showed great care and concern. Thank you.
2/12/2026
Diana H. VERIFIED CUSTOMER
I will always trust Michael as my service advisor. He is always honest with his advice. Thank you!
2/12/2026
Laura B. VERIFIED CUSTOMER
Everyone was nice and helpful
2/12/2026
Stephen H. VERIFIED CUSTOMER
Clay was very friendly and I had a great experience. I was completely satisfied.
Thankyou.
2/12/2026
Ruby K. VERIFIED CUSTOMER
He was very thorough. Real gentle and explaining things.
2/12/2026
John P. VERIFIED CUSTOMER
I had great service at Lake Charles Toyota, I haven't had any bad experiences since the 1st time I went there. All of the associates were friendly and courteous. No complaints from me. Thank you.