Annie was kind, courteous and sympathetic when I couldn't come up with my insurance policy number. She was totally patient with me, and finally was able to complete my inspection. She is an awesome asset to Lake Charles Toyota!
3/31/2026
Steven D. VERIFIED CUSTOMER
Waited 2 1/2 hours with an appointment for an oil change and tire rotation, when I asked,it was ready and sitting in the ready lot.
3/31/2026
Sonia P. VERIFIED CUSTOMER
Everything went as planned and didn’t take long. I have a lot of confidence in Lake Charles Toyota.
3/31/2026
Teresa B. VERIFIED CUSTOMER
Keep making the customers feel special and not just a number. Love going there to service my vehicles. Great job guys and Michael Guillory.
3/31/2026
David C. VERIFIED CUSTOMER
The service took a long time on my vehicle. Lack of communication. I had to find out on my own that my vehicle was ready.
3/31/2026
Lakisha T. VERIFIED CUSTOMER
Great service
3/31/2026
Mona I. VERIFIED CUSTOMER
great job
3/31/2026
Donna R. VERIFIED CUSTOMER
Michael Guillory is such a good employee for you to have i would not let anyone wait on me I waited till he was back from vacation
3/30/2026
Glen F. VERIFIED CUSTOMER
Excellent dealership
3/30/2026
Ann M. VERIFIED CUSTOMER
Thanks, I was a bit surprised I was out so soon. I know you do good work and I can trust you did what was needed.
3/29/2026
Henry B. VERIFIED CUSTOMER
Awesome team at Lake Charles Toyota
3/29/2026
Sonya H. VERIFIED CUSTOMER
As usual, great service and courteous, professional staff. Wait time was minimum. I also appreciate the fact that the persons doing the oil change never leave the car grungy! Thank you guys! Appreciate you!!!
3/28/2026
Barbara K. VERIFIED CUSTOMER
Very pleased
3/28/2026
Nan B. VERIFIED CUSTOMER
She was great, very polite.
3/28/2026
Marcus G. VERIFIED CUSTOMER
Thank you again.
3/28/2026
Kristin C. VERIFIED CUSTOMER
Great service!! Very quick!!!
3/28/2026
Lakisha T. VERIFIED CUSTOMER
Great service
3/28/2026
Debra R. VERIFIED CUSTOMER
Ryan is the best. He takes care of my vehicle needs. He’s always there for me.