Michael is a Top Notch service Pro.I always use him as my service associate.
4/7/2026
Celeste W. VERIFIED CUSTOMER
I brought my tire in last Tuesday to Gavin to be replaced and dropped off the ruined tire/rim. The tire was ordered and came in on Thursday. No one ever called to let me know it was in. I called Monday morning to schedule the service to my vehicle.
Brandt was available and was very friendly and had my vehicle in and out of the shop in a very timely manner.
4/7/2026
Dj M. VERIFIED CUSTOMER
Andrea was great.very fast service.
4/7/2026
Rebecca S. VERIFIED CUSTOMER
Michael Guillory always gets the job done. He is knowledgeable, efficient and courteous
4/7/2026
Jay M. VERIFIED CUSTOMER
I have had service there probably a dozen times or more. I have never before had the experience where I just sat and waited while my vehicle was ready. Or to respond to mechanic checklist and recs. No communication. People don’t always see text immediately and in the past, every time, if I don’t respond to text, service rep has come to waiting area (C’mon, it’s about 100 feet) to let me know, if longer than maybe 5 min. Either he’s injured and has ambulatory issues or was just being extremely lazy.
4/7/2026
Chester P. VERIFIED CUSTOMER
Michael was courteous and professional as usual. pleasure dealing with him and the rest of your staff
4/7/2026
Rebekah M. VERIFIED CUSTOMER
Has anyone given Pockets a raise yet? ???? Excellent service as always!
4/7/2026
James S. VERIFIED CUSTOMER
Matt is always accommodating and professional. He always explains if any delays in service, always checks on me if service is taking longer than expected. A1 Service! Only hiccup is long wait times, but thinking that’s the norm. Hopefully improves.
4/7/2026
Pamela S. VERIFIED CUSTOMER
I always get great service at Toyota service center. Michael always take great care of my cars.
4/7/2026
Vana F. VERIFIED CUSTOMER
Was awesome since I came in w/o apps due to oops!
4/7/2026
Wilbert F. VERIFIED CUSTOMER
Service well Done
4/7/2026
Denventrieal L. VERIFIED CUSTOMER
The staff and the complimentary snacks ALWAYS make my visit great on top of the fast and friendly service. As a veteran I appreciate how they take care of us.
4/7/2026
Hamilton F. VERIFIED CUSTOMER
Awesome ???? service and Michael Guillory is one 1️⃣ of the best.
4/6/2026
Barbara P. VERIFIED CUSTOMER
Andrea gave Superior service THANKS Andrea
4/6/2026
Tiffany H. VERIFIED CUSTOMER
From my understanding, because I purchased my 2023 Toyota Camry through Toyota, I was told that my oil changes were free as long as I had my vehicle and get my oil changes done at Toyota and I’ve purchased brand new tires in July 2025, and was told that my tire rotation was free as well. For my April 3rd visit, I’ve gotten my oil change donr and tire rotation but had to pay for it. Now, my oil change wasn’t supposed to be done until May but due to me going on vacation and needing my car, I’ve gotten in done on April 3rd and maybe that could be why I had to pay for it.
4/5/2026
Tanya K. VERIFIED CUSTOMER
Pleased with the quick service and friendly people.
4/5/2026
Alice B. VERIFIED CUSTOMER
Always great service, friendly folks
4/4/2026
Martin B. VERIFIED CUSTOMER
Matthew well versed in scheduled maintenance of my Highlander. Great personality & quick response in notice. Ty!