They fixed the exact problem that needs to be fixed, took a long time though but the results speak for themselves
2/26/2026
Willis L. VERIFIED CUSTOMER
Thank you for awesome customer service, Angela!
2/26/2026
Karen H. VERIFIED CUSTOMER
Your sumot does not work
2/25/2026
Christopher T. VERIFIED CUSTOMER
I had an excellent experience with the service department at Lake Charles Toyota. From the moment I arrived, the team was professional, organized, and focused on providing great customer care.
My interaction with Clay Hebert really stood out. Clay was friendly, knowledgeable, and took the time to clearly explain the service process and what to expect. He communicated well throughout the visit, kept me informed on progress, and made sure all my questions were answered. It’s clear he genuinely cares about customers and takes pride in making sure things are done right.
The service was completed efficiently, and the entire experience felt smooth and stress-free. It’s refreshing to work with a service department that values professionalism, transparency, and customer satisfaction. I highly recommend the service team at Lake Charles Toyota and especially appreciate the excellent support from Clay Hebert.
2/25/2026
Analee D. VERIFIED CUSTOMER
Gavin took care of me. Did a great job!
2/25/2026
Mary E. VERIFIED CUSTOMER
Service Excellent!!
2/25/2026
Thomas M. VERIFIED CUSTOMER
Good job
2/25/2026
Jody C. VERIFIED CUSTOMER
Everyone was very helpful today.
2/25/2026
Brandon P. VERIFIED CUSTOMER
Matt Hicks is why I return...hes great. I wish y'all would have thrown in a free car wash with my big expensive service. Other than that I think very highly of all of you.
2/25/2026
Julie D. VERIFIED CUSTOMER
quick service enjoyed visiting with michael
2/25/2026
Joshua H. VERIFIED CUSTOMER
Thank you for the amazing service!
2/25/2026
Debra C. VERIFIED CUSTOMER
Yes very pleased
2/25/2026
Raja H. VERIFIED CUSTOMER
From the moment I pulled up and was greeted at my car to walking out the door, I received outstanding service. That is why I recommend Lake Charles Toyota and I am currently buying my second Toyota. Always a great experience here and a positive environment.
2/24/2026
Davelyn P. VERIFIED CUSTOMER
Clay is fantastic. I’m grateful for Lake Charles Toyota and their great customer service.
2/24/2026
Sylvia S. VERIFIED CUSTOMER
Matthew Hicks was very professional and handled me with care and OMG the waiting room I felt like I was in a restaurant. I even did a little shopping. I love it here ????
2/24/2026
Freeman'S Electrical. VERIFIED CUSTOMER
Very friendly and knowledgeable.
2/24/2026
Francis S. VERIFIED CUSTOMER
Clay is very knowledgeable , he is always professional , friendly , and quick to get the truck to sevice dept.
2/24/2026
Christopher D. VERIFIED CUSTOMER
Accommodating
2/24/2026
Carolyn W. VERIFIED CUSTOMER
He is wonderful. He treats me like a queen. Attentive, thorough, jyst GREAT!!!
2/24/2026
Tony S. VERIFIED CUSTOMER
She was great she explained everything she was doing