Matthew Hicks is great to work with.
Keeps me updated
4/29/2026
Keith C. VERIFIED CUSTOMER
Work was done well and timely. Spent less than an hour at the dealership
4/29/2026
Ashley S. VERIFIED CUSTOMER
Got to me asap and took really good care of me.. And they also answer everything that I had to ask them..
4/29/2026
Alexis B. VERIFIED CUSTOMER
Excellent, timely service!
4/29/2026
Britnie L. VERIFIED CUSTOMER
He was friendly and knowledgeable. Service was relatively quick considering the volume of people in and out. Very happy with the service.
4/29/2026
Robert R. VERIFIED CUSTOMER
I was taken care of. I just had one problem it was with the rental. I was grateful for it but I did not appreciate the way I was treated by Jamie. I am handicapped and recovering from surgery. I woujd like to discuss on the phone if someone could call me at ****-****-xxxx
Thank you
4/28/2026
Brandi M. VERIFIED CUSTOMER
On time was able to perform this during my lunch hour. Was greeted nicely.
4/28/2026
Colton D. VERIFIED CUSTOMER
Excellent service as always!
4/28/2026
Jacque R. VERIFIED CUSTOMER
All good but Bolton Ford much quicker and cheaper. Just honest
Looks like yall have young inexperienced techs walking around getting free
Beverages and food. Again just honest
4/28/2026
Jackie B. VERIFIED CUSTOMER
Was there for 4 hours!! I understand getting backed up but maybe not schedule as much in a day!! Sad my tire and rim insurance was expired!!
4/28/2026
Carol M. VERIFIED CUSTOMER
Matt was great as always! Thanks!
4/28/2026
Ivana R. VERIFIED CUSTOMER
The service was great as usual with Barton. However, got home and noticed there was hubcap missing but I’m sure Tony and Barton will resolve this issue in a timely manner thanks Again Gracie (Ivana’sMom
4/27/2026
Karen B. VERIFIED CUSTOMER
My scheduled appt 9:15 for an inop spring in gas tank. I had to ask 3 times for an update. The job took 10 minutes to complete. This appt was not complete until 5 hours later. The spring was no more than $10 but labor was $170. Just a little disappointing that I paid this amount for a $10 spring.
4/27/2026
Anjeanette M. VERIFIED CUSTOMER
Great service. Completed quickly and staff was very nice
4/27/2026
Anthony L. VERIFIED CUSTOMER
Barton was extremely helpful, knowledgeable, patient, and very thorough in addressing the various issues I had with my vehicle. Every time I go to Toyota I ask for him because I know I’m in good hands!
4/26/2026
Lauren M. VERIFIED CUSTOMER
I waited 5.5 hours to be told that my tires looked worn and that was the reason for the strange noise from my truck. Sounds like a fair assessment but 5.5 hours just to put eyes on my tires is crazy. Not saying this is one persons fault. Tony at guest services apologized after he saw me waiting for several hours and I wasn’t charged for the visit which helps. I was also at the service center in March to get my tires rotated. They ended up balancing them too. Why wasn’t it noted then that I needed new tires? Also that visit had me waiting for 3 hours. 8.5 hours total waiting at the service center for my last two appointments is insane.
4/26/2026
Pablo M. VERIFIED CUSTOMER
Excelente atención por parte de la Señora Ángela, captando todos los detalles de mis necesidades de atención en el vehículo.
4/26/2026
Andrew D. VERIFIED CUSTOMER
Micheal was very friendly and professional and gave honest and trustworthy feedback. Will be happy to return and have Michael help with my maintenance/service needs in the future.
4/26/2026
Michelle D. VERIFIED CUSTOMER
He always takes good care of us. Appreciate him.
4/26/2026
Kalee B. VERIFIED CUSTOMER
My car was left with paint chippings and they staited that they didn’t do it, and we are having to go back Monday.