Michael kept me updated and did his best to get service work done as quickly as he could.
4/24/2026
Charles A. VERIFIED CUSTOMER
Everything completed in short time. Service department staff was great
4/24/2026
Jeff Peterson. VERIFIED CUSTOMER
Brandt went above and beyond to take care of my vehicle, answer questions, and to make sure I got my car at day’s end. Brandy is as good as it gets.
4/24/2026
Linda K. VERIFIED CUSTOMER
Andrea was very friendly and helpful. She knew her job. Very refreshing. Love going to LC Toyota for service. Courteous, prompt service.
4/24/2026
Marie M. VERIFIED CUSTOMER
AAAAA***** service AND Michael Guillory is great!
4/24/2026
Tammy S. VERIFIED CUSTOMER
I appreciate being made aware of recalls and updates required to keep my vehicle in top performing condition.
4/24/2026
Joey R. VERIFIED CUSTOMER
Very professional, I was accommodated with a rental, completely satisfied
4/23/2026
Deborah B. VERIFIED CUSTOMER
Gaven guillory is my service manager. He goes way past extra mile to always help me in any way he can.
4/23/2026
Mary B. VERIFIED CUSTOMER
Checking the vehicle in for service took almost 15 minutes, a little longer than expected. Everyone was courteous and helpful. I do appreciate all the amenities Lake Charles Toyota has in place for service customers.
4/23/2026
Patrick F. VERIFIED CUSTOMER
I'm a little frustrated but that has nothing to do with the service or courtesy of the service rep. I did have an issue with finding shuttle service after my vehicle was dropped off. Thanks to Wool, on his day off, for providing a ride to work.
4/23/2026
Lorraine R. VERIFIED CUSTOMER
everything was taken care of
4/23/2026
John C. VERIFIED CUSTOMER
Very extensive evaluation of. Probleem
4/23/2026
Lauren P. VERIFIED CUSTOMER
I called a day before my appointment (right before you guys are supposed to close) to ask Nicole a couple of questions about getting new tires. I wouldn’t have blamed her if she was even remotely dismissive bc of the time, but Nicole was extremely helpful and super kind on that phone call and throughout our appointment the following day. Thank you!
4/23/2026
Joey T. VERIFIED CUSTOMER
Very nice an polite
4/23/2026
Elizabeth S. VERIFIED CUSTOMER
We had maintenance completed on two vehicles and we were done in a little over an hour. Convenient, courteous, and effi
4/23/2026
Philbert T. VERIFIED CUSTOMER
It took to long just to get an inspection
I was the only one getting a inspection
4/23/2026
Russell M. VERIFIED CUSTOMER
Just a great place with great service!!
4/23/2026
Leola P. VERIFIED CUSTOMER
Very friendly and nice to me.
4/22/2026
Michael B. VERIFIED CUSTOMER
Just a reminder to let me know when the fellow who fixes torn seats comes
Thanks