Failure across the board. 4 hour wait and my freshly detailed car had dirt all over the inside. Not happy at all. By the way this was my very first servicing on that car.
7/18/2026
Theresa C. VERIFIED CUSTOMER
Azair (Salesman) was so good. And the Service today was so awesome . Everyone is so Nice I appreciate y'all service And love My Vehicle.
7/18/2026
Tracey M. VERIFIED CUSTOMER
Great service as always ????
7/18/2026
Christopher N. VERIFIED CUSTOMER
Great service
7/18/2026
Marcus W. VERIFIED CUSTOMER
Took way over an hr for a routine oil change I even had appt
7/18/2026
Jessica G. VERIFIED CUSTOMER
As always, a wonderful experience!
7/17/2026
Martha R. VERIFIED CUSTOMER
Angela is very detail oriented and always has goid communication while giving her service.
7/17/2026
Gary W. VERIFIED CUSTOMER
Good service and great people!
7/17/2026
Wanda S. VERIFIED CUSTOMER
Thanks to Michael
7/17/2026
Tammy T. VERIFIED CUSTOMER
Great Service
7/17/2026
Paul H. VERIFIED CUSTOMER
The service was fine, but when I first started doing all my service at Lake Charles Toyota, an oil change and tire rotation took less than an hour. The last two times have been over 2 hours. I don’t understand why you have an appointment if your car is going to sit for over an hour before work begins. I’m pretty sure if I bought my tires at Delta or Tire Rack, the service would be MUCH faster. Your customer’s time is valuable, too.
7/17/2026
Helen R. VERIFIED CUSTOMER
Michal Guillory was very helpful as always!!!
7/17/2026
Patricia G. VERIFIED CUSTOMER
I’ve been having 4Rnners serviced since 1992 no problems. Was told today I had to pay for oil change on my 2021 4Runner. I’ve been getting it free.
7/17/2026
Thomas M. VERIFIED CUSTOMER
Fantastic and quick work!
7/16/2026
Robert H. VERIFIED CUSTOMER
Well organized, clean and friendly personnel. Good job. Almost everyone is surprised when I tell them about the lifetime oil change with purchase from you're location.
7/16/2026
Curtis D. VERIFIED CUSTOMER
She was very easy to work with and explained everything.
7/16/2026
Myrna B. VERIFIED CUSTOMER
Very polite and very accomading.
7/16/2026
Alandra P. VERIFIED CUSTOMER
The staff are friendly and informative
7/16/2026
Terrisa R. VERIFIED CUSTOMER
Andrea did a wonderful job all my questions she checked into it & made what was going to be done & everything was taking care of in a timely manner job executed Wonderfully