Brandy is always amazing and goes above and beyond the for the help I need.
5/28/2026
Carlton M. VERIFIED CUSTOMER
Took a while for the recall to finish but completely satisfied with the service's
5/28/2026
Brandi F. VERIFIED CUSTOMER
Everything was great except the pink chalk that they wrote on my window was dripping down my car when I left. It would be nice if that was wiped off before I pick up my vehicle.
5/28/2026
Debra E. VERIFIED CUSTOMER
Never got to meet Brandt. I dealt with a red headed gentleman who was very nice and accommodating.
A lady checked me out.
Everything was good.
5/28/2026
Kristi W. VERIFIED CUSTOMER
Always nice to work with.
5/28/2026
Gail R. VERIFIED CUSTOMER
Michael was great as always
5/27/2026
Brenda N. VERIFIED CUSTOMER
Everyone i spoke with gave me great service, All kind, helpful, and knew what they err talking about!!
5/27/2026
Pablo M. VERIFIED CUSTOMER
Excelente atención
5/27/2026
Thomas L. VERIFIED CUSTOMER
Mike Guillory is an excellent service writer, kept me informed on the progress of my vehicle.
5/27/2026
David C. VERIFIED CUSTOMER
Had to spend 9hrs at dealership to find what is wrong with my vehicle then repair cost of 2500 to repair my vehicle ,this is my third tundra and will be my last only have 35000 miles ,Anglia did a very good job in helping me.
5/27/2026
Ruby G. VERIFIED CUSTOMER
Very satisfied
5/27/2026
Larry T. VERIFIED CUSTOMER
Satisfied. Good job. Friendly service.
5/27/2026
Carolyn D. VERIFIED CUSTOMER
I want to express my sincere thankfulness for Tony with the service department and Khardell and Brook, service technicians for taking care of my car this afternoon. I had my engine air filter changed while my tires were being rotated and something went wrong shortly after I pulled out of the dealership. I immediately called the service dept and they came right away. The problem was resolved was professionalism and numerous apologies. I have much respect for the employees that helped me today. That’s why we will continue to buy from Lake Charles Toyota.
5/27/2026
Jeannie V. VERIFIED CUSTOMER
Barton Lege is an asset to your company. Knowledgeable in answering my questions!
5/26/2026
Cristina B. VERIFIED CUSTOMER
The sensors won't stop going off, its not working right, its not what I wanted at all. I called and Blaine told me how to turn it off till I could bring it back in the morning thankfully
5/26/2026
Joan F. VERIFIED CUSTOMER
Arrived at 1:15 for 1:30 appointment. A young man came with the preliminary papers for dashboard. I then had to wait until 1:43 for Gavan to come to my vehicle to check me in—27 minutes of waiting to get checked in. Several vehicles behind me were checked in by other service reps.
I received update & request at appropriate times. The oil change and tire rotation were completed in a timely manner. When I received the text that my vehicle was ready, I went to get the printout & pay any charges. I went to Gavan’s desk but he was not there. He was in a nearby office holding a food container, eating & chatting with several other employees. I went up to the cashier but needed the printout from Gavan. I returned to the office where he was eating & chatting. He turned & saw me. I requested the printout. He pointed to the paper on his counter and said I didn’t owe anything. My vehicle was already waiting for me.
5/26/2026
Stephen H. VERIFIED CUSTOMER
Completely satisfied with Michael, as always. However, for every service, my vehicle ALWAYS comes back with many adjustments (a/c full blast & temp maxed out, seat coolers on high, dashboard display all messed up, lights taken off auto, etc). For the few seconds that it's driven to the garage, I prefer for these adjustments not to be made or at least returned like it was.
5/26/2026
Cheryl C. VERIFIED CUSTOMER
They are great
5/24/2026
Erin Y. VERIFIED CUSTOMER
Barton was very nice and the job was done very quick despite terrible weather and the system going down due to power outages! Great service. Thank you!
5/24/2026
Melinda G. VERIFIED CUSTOMER
Nicole took care of me and my car quickly and professionally.