Staff is very friendly. Mr. Branch was awesome. Thanks
5/7/2024
Warren C. VERIFIED CUSTOMER
Everything went well
5/7/2024
Thaddeus M. VERIFIED CUSTOMER
Matt Hicks was very good.
Only complaint is service opened at 8. 7:30 would be much better for us that need to be at work for 8.
5/7/2024
Nery F. VERIFIED CUSTOMER
My oil change warning light is still on I don’t know how to turn it off but it happened last time that’s my only complaint other than Iam satisfied thank you so much
5/7/2024
Jessica A. VERIFIED CUSTOMER
Today was my first trip for an oil change. While at the dealership I saw one of the most amazing examples of customer service. Everyone treated me as though I was top priority. Employees looked like they truly enjoy their jobs. Great job by every employee I encountered!!! I truly appreciated it!!
5/7/2024
Mary C. VERIFIED CUSTOMER
Michael was very nice. I had an appt for an oul change. It took one snd a half hour to complete!
5/7/2024
Michael P. VERIFIED CUSTOMER
Came in for inspection today and she took very good care to get it right and was very patient when I had a hard time finding the registration
5/7/2024
Ella M. VERIFIED CUSTOMER
Yes I was satisfied
5/7/2024
Angelia S. VERIFIED CUSTOMER
I have been very pleased with all my dealings concerning the dealership. The service received at each visit has been excellent
5/7/2024
Patricia F. VERIFIED CUSTOMER
Good service!
5/7/2024
Jessie K. VERIFIED CUSTOMER
Great service
5/7/2024
Lydia C. VERIFIED CUSTOMER
Although experience was good overall, it took longer than would be expected due to equipment failure in service department.
5/7/2024
Nathan O. VERIFIED CUSTOMER
Any time I call Christian he helps me with my issue. He goes above and beyond to find me a solution. I could buy tires from any tire shop around this area but I go to Lake Charles Toyota for the customer service. Thank you Christian for all your help.
5/5/2024
Charlotte T. VERIFIED CUSTOMER
Very expensive for a battery
5/5/2024
Jeffrey B. VERIFIED CUSTOMER
The service was great (as usual), & my work was completed in exactly the amount of time I was told. I was also very pleased with the price & I will continue to do business with the Great people at LC Toyota.
5/5/2024
Lonnie H. VERIFIED CUSTOMER
No comments
5/5/2024
Christine M. VERIFIED CUSTOMER
That was my first time at Lake Charles Toyota and I was not satisfied with the services of Tony Hunter. A battery was ordered for my Lexus two days prior. Therefore, it was paid for and I inquired about the cost of installingthe battery and was given a price. After waiting two and a half hours the wrong battery had been installed. Mr. Hunter quoted me a price of $339 for the battery. The Lexus battery cost me $238.30. Once I showed him my receipt my battery was installed. He quoted me a price of $40 to install the battery. When I told him that was not correct and told him the price that was quoted previously he gave me some lame excuse. I have no idea as to why his prices were so excessive. If I had been someone who did not know better, I would have been overcharged more than $100. If ever I need to use Lake Charles Toyota, I never want to utilize the services of Tony Hunter because I have no confidence in his ability to accurately charge. He has for me cast an unpleasant shadow on LC Toyota. I will share my story with others that may be looking to use LC Toyota.
Christine M
5/5/2024
Lori M. VERIFIED CUSTOMER
Appreciate the prompt service.
5/5/2024
Gilberto G. VERIFIED CUSTOMER
Excelente ????
5/5/2024
Michael B. VERIFIED CUSTOMER
I was told by my salesman when I bought the vehicle that the oil change intervals were 5k. It is 10k. So I was surprised about that since I live an hour away and was thinking an oil change was part of the 5k service.