Michael was very helpful to get my concern addressed. It was fixed very quickly.
5/10/2024
Djuna M. VERIFIED CUSTOMER
Very nice people always in formed about my car
5/10/2024
Djuna M. VERIFIED CUSTOMER
I always get great service here
5/10/2024
Robert B. VERIFIED CUSTOMER
Prompt, efficient service. Love the update system.
5/10/2024
Nancy S. VERIFIED CUSTOMER
Good
5/10/2024
Bryan M. VERIFIED CUSTOMER
Lake Charles Toyota is the best dealer I have ever dealt with.
5/10/2024
Jimmy S. VERIFIED CUSTOMER
They didn't take long they was very fast
5/10/2024
Dolores M. VERIFIED CUSTOMER
My service representative was an outstanding person. He answered all my questions and then explained it in more details so that I can could understand it better I really appreciate him.
5/10/2024
Brenda B. VERIFIED CUSTOMER
Matthew, thank you for your help and willingness to help me
5/10/2024
Edwin M. VERIFIED CUSTOMER
On schedule and a quick turnaround even though quite busy. Great setup for the waiting area also. Overall a great experience
5/9/2024
Camille R. VERIFIED CUSTOMER
Everyone at Lake Charles Toyota, from the maintenance and housekeeping crew, to Vanessa and concessions hosts to the receptionists, to the certified Toyota mechanics, to the Customer Service Advisors to the Customer (Guest Services) and the technology team and the sales people (though my Toyotas came from my hometown of Houston,
Ya’ll have been forthright, helpful, passionate about what you do, y’all have gone out of your way for the last 10 years to treat me and my Dad Dr Keith Reeves and step mom Gay (mom died from cancer when I was 15)
as an extension of the LC TOYOTA family
will never go to another Toyota dealership and if I did, it would only be if I moved and I don’t plan on it-
Thank you everyone for a continued job well done
5/9/2024
Deborah A. VERIFIED CUSTOMER
Very satisfied
5/9/2024
Carlton C. VERIFIED CUSTOMER
Great Service! Thank you!
5/9/2024
Mary B. VERIFIED CUSTOMER
Consider providing a free car wash for all vehicle service.
5/9/2024
Bernice D. VERIFIED CUSTOMER
He’s very knowledgeable and was a BIG help!
5/9/2024
Janet H. VERIFIED CUSTOMER
I haven’t gotten tired of my Toyota yet. I still love it. I plan on keeping it at least till I die
5/9/2024
Thomas B. VERIFIED CUSTOMER
Always a good experience at LC Toyota. Thanks Matt, Many thanks to the Tarver family for a great company