Randall weeks
J nunnelly
Corey Barron
Clay - parts
Thank you for my win today
4/2/2025
Dana J. VERIFIED CUSTOMER
Friendly & courteous!!
4/2/2025
Aaron W. VERIFIED CUSTOMER
Clay was great and is always extremely helpful.
4/2/2025
Angelia B. VERIFIED CUSTOMER
Very friendly and informative.
4/2/2025
Reyes R. VERIFIED CUSTOMER
Good service
4/2/2025
Evella M. VERIFIED CUSTOMER
Thank you
4/2/2025
Kevin L. VERIFIED CUSTOMER
I’m satisfied that Mr Hicks made good on correcting the issue. What concerns me is that all this occurred after the fuel pump change. If the part needed to correct fuel gauge was installed improperly, why wouldn’t I think something occurred during fuel pump changed that started the fuel gauge issue. Why would I trust Lake Charles Toyota to service this vehicle again or any other Toyota I purchase in the future.
4/2/2025
Judy D. VERIFIED CUSTOMER
After spending $1146.03 and 10 hours of my time, my intermittent headlight problem has not changed one bit. The headlight still has the exact same behavior as before - I keep a log of the times I leave home with headlights on and return with only one headlight working. Surely my car is not the first to have this problem, and surely there has to be a fix for it. I am due a fix of this problem.
4/1/2025
John B. VERIFIED CUSTOMER
Good job
4/1/2025
Marie L. VERIFIED CUSTOMER
Wonderful smile! Very welcoming and understanding of all the things I asked and requested. And was surprised when he told me that since I purchased the Carmy directly from Toyota it was a lifetime oilchange and I was mis informed about this by another attended but was a clerical computer error. But very happy for my service and the trust I have in Toyota to give me the right care for my car. I’ll be seeing you the next time we need we pull in for your it next oil change.
4/1/2025
Eugene L. VERIFIED CUSTOMER
I received a message from Toyota saying I needed to schedule my routine maintenance by a certain date. Called my Toyota dealership got service department told i had received message that I needed to schedule routine mainItenance.Gave them the information that they asked including the mileage that person told me that it would be just a tire rotation based on the mileage an they scheduled the appointment. When I showed up for my scheduled appointment the service representative told me based on my mileage it was not time for the routine maintenance. They told me I needed to schedule it when the mileage requires it!!
4/1/2025
Jerry A. VERIFIED CUSTOMER
Great, appreciate the courtesy. Thank you
4/1/2025
Buddy B. VERIFIED CUSTOMER
Thanks Clay!!!
4/1/2025
Troy S. VERIFIED CUSTOMER
Toyota is a good place to service your vehicle
4/1/2025
Faith P. VERIFIED CUSTOMER
Excellent job! Thank you!
4/1/2025
Wright'S Plumbing. VERIFIED CUSTOMER
Matt Hicks is a GREAT Asset to your Team. Great Guy