Ruben made sure that I understood every service he would manage. He kept me informed about the service progress. He even walked me to my cat when the service was complete. He shook my hand and thanked me for my trust in him and the dealership. Ruben went above and beyond all expectations.
7/7/2026
Justin C. VERIFIED CUSTOMER
Good service as always
7/4/2026
Zoila B. VERIFIED CUSTOMER
Thank you Richard for getting me in and out in an efficient and effective manner. Great job
7/4/2026
Not Provided. VERIFIED CUSTOMER
Ali is always 100% awesome... professional, trustworthy, kind, attentive, and goes above and beyond. She's definitely my go-to at Volvo and I hope she's always there.
7/4/2026
Chen Y. VERIFIED CUSTOMER
Take long time and no any update to me
7/4/2026
Morgan H. VERIFIED CUSTOMER
Antonio was very helpful, kind and professional.
7/4/2026
Maykel G. VERIFIED CUSTOMER
El carro continúa con el mismo problema, luego de dos semanas de revisión hoy me informaron que estaba listo fui a recoger mi carro, realice el pago de los servicios realizados que fue de 1020.36 dólares y a mitad de camino el carro me puso el mismo problema en la pantalla. (Reduced engine performance).
7/4/2026
Nickolas V. VERIFIED CUSTOMER
He was great.
7/4/2026
Thomas M. VERIFIED CUSTOMER
All completed faster than anticipated & Antonio did a great job meeting all my needs. I’ve stayed with Volvos for 50 years & with Arrowhead for years all because of quality & performance.
7/3/2026
Justice B. VERIFIED CUSTOMER
Even if I've had to come in for repairs, man does Antonio and the team do a great job taking care of me. But Antonio genuinely has gone above and beyond and I feel like he really cares about getting my issues figured out.
7/3/2026
Richard D. VERIFIED CUSTOMER
Service Advisor Richard D
7/3/2026
Kenneth B. VERIFIED CUSTOMER
Ruben was professional, thoughtful and he took excellent care of me and my XC60. I request that he be my service manager in the future.
7/2/2026
Diana B. VERIFIED CUSTOMER
Jake is consistently providing me excellent service when I request annual maintenance on my Volvo. He provides timely communication regarding findings from inspections and when additional repairs are needed he provides explanations including costs. He does all this with a kind, caring attitude!
7/2/2026
William L. VERIFIED CUSTOMER
Richard failed to notify me of delays in getting my oil changed until I called him 4 hours after dropping off my vehicle. He told me personnel shortages had caused the delay and he would attempt to have my car ready by 6pm. I never heard back from him and when I called the next morning I was told that Richard was off for the day. My car was delivered to me without being serviced at my request. I left a message for the service manager to call me and he never did call back.
7/2/2026
Lisa R. VERIFIED CUSTOMER
My vehicle broke down again within 2 hrs after receiving it back.
7/2/2026
Angela G. VERIFIED CUSTOMER
Ali was wonderful to work with. She was very knowledgeable, helpful and kept me up to date as my car was being serviced. Volvo is very lucky to have her.
7/1/2026
Andy C. VERIFIED CUSTOMER
The service quality is very good and attentive.
7/1/2026
Regina S. VERIFIED CUSTOMER
Ruben was completely helpful and professional. It was our first time at the Volvo facilities and he made sure to explain everything well and made my family and I feel welcome.
7/1/2026
Brian B. VERIFIED CUSTOMER
The service team was excellent.
6/30/2026
Anita M. VERIFIED CUSTOMER
Ali Crissman takes a lot of time with us when we bring our cars in. Her knowledge and expertise in the Volvo product have helped us to connect to her and to depend on her for honest answers to our questions. She has to be one of your dealerships, greatest assets!