The technician also took the time to show me how to in restart the auto stop. Much appreciated!
5/14/2024
Kathryn W. VERIFIED CUSTOMER
Only parts of the service that were a little lacking were that my appointment with valet vehicle pick up was forgotten. After calling the service department they stated they would send the driver right away. The pickup window started at 0800 but I called to inquire about it at 11. Car was picked up before noon. This made it so the work couldn’t be completed within the same day. It was also a Friday so no drivers were available until Monday
5/13/2024
Maria K. VERIFIED CUSTOMER
Ali is so accomodating. I enjoy dealing with her and Volvo. 5 STARS!!!!!
5/12/2024
Marilyn T. VERIFIED CUSTOMER
It is always a JOY to bring my car in for Service to Arrowhead Volvo and be greeted by Ali Crissman. She listens carefully to all the current needs. In a reasonable amount of time all the needs have been met plus the car is sparkling clean and Ali is beaming! That’s what I call SERVICE!
Sincerely,
Marilyn T
5/11/2024
Alex C. VERIFIED CUSTOMER
Ali Crissman went above and beyond absolutely perfect service experience.
5/11/2024
Bruce L. VERIFIED CUSTOMER
Antonio was helpful and courteous. Both Antonio, and the driver that picked up and delivered the car back to me were both great.
5/10/2024
Diana D. VERIFIED CUSTOMER
Ali is always great to work with!
5/10/2024
Fredrick W. VERIFIED CUSTOMER
Jacob was very pleasant and helpful he listened to my concerns on the vehicle and took care of the problem
Thanks Jacob
5/10/2024
Quinn H. VERIFIED CUSTOMER
Ali is the best!
5/10/2024
William P. VERIFIED CUSTOMER
Jake is the main reason that when my 2008 C70 blew an engine and I had to buy a car I decided to stay with Volvo, despite the temptations of Genius, BMW and others. The service is the most important thing when owning a car. I trust Jake and his colleagues.
5/10/2024
Bert W. VERIFIED CUSTOMER
Antonio was very helpful and professional.
5/10/2024
Gary T. VERIFIED CUSTOMER
Professional and had car ready when promised
5/9/2024
Daniel F. VERIFIED CUSTOMER
Antonio was awesome to deal with and took great care of my family and our vehicle. He had a loaner vehicle ready to go for us when we got there and he remained in constant contact with me about our vehicle. He went above and beyond to look into if we had an extended warranty or not. On top of all that he was incredibly personable.
5/9/2024
Odette F. VERIFIED CUSTOMER
Ali is great to work with. She listens to my concerns and really does balance the needs of the customer with those of the dealership. If not for her, I would’ve taken my business elsewhere. Thank you.
5/9/2024
Jonathan M. VERIFIED CUSTOMER
Once again Antonio has exceeded our expectations for customer service! He is a stellar ambassador for both the brand and, especially, for your dealership.
5/8/2024
Bryan F. VERIFIED CUSTOMER
As always Antonio did his best to over deliver. He is very customer focused. I wasnt happy that I had to pay for a tire which was bad from when I first test drove the car. Nothing to do with Antonio.
5/8/2024
Richard Z. VERIFIED CUSTOMER
Car detail was marginal with many smudges. The rear right panel behind the wheel needs some repair or buffing. Many lines showing in the paint