First class service. Wonderful people and a very comfortable place to wait
4/11/2026
James A. VERIFIED CUSTOMER
Richard was great. Kept us informed and made sure our experience was great. Repair was misdiagnosed the day I bought the car for my wife and I’ve had it in for the same thing 5 times. Richard told me what he thought was the problem and got it fixed correctly.
4/11/2026
Michael S. VERIFIED CUSTOMER
As always, my service advisor Antonio took great care of my concerns—kind, pleasant, and easy to work with. He delivered the level of service I’ve come to expect from Volvo. He truly is a hidden gem on the service team—definitely deserving of a raise or some well-earned time off.
4/11/2026
Dwright D. VERIFIED CUSTOMER
Outstanding experience. Met friendly/familiar face (Alley) when I arrived, quick check-in, and loaner ready to go. Kept up-to-date on my car’s repair status and when it was ready for pick-up. The car was clean and ready when I arrived. Great job.
4/11/2026
Not Provided. VERIFIED CUSTOMER
She exceeded expectations with a calm and professional manner.
4/11/2026
Richard B. VERIFIED CUSTOMER
Easy scheduling of routine maintenance service for this visit. Great staff and everything in great condition for another year of pampered driving!
4/10/2026
Clara T. VERIFIED CUSTOMER
Jacob Johnson was very helpful, got what we needed done and was nice to work with!
4/10/2026
Brian W. VERIFIED CUSTOMER
Jake does a fantastic job taking care of my V90CC RDesign T6…. It’s a special car.
4/10/2026
Sai K. VERIFIED CUSTOMER
Antonio was great
4/9/2026
Michael S. VERIFIED CUSTOMER
Excellent, friendly service.
4/9/2026
Jen A. VERIFIED CUSTOMER
My vehicle was ready for me to pick up on Tuesday around 1. I asked if I could get a ride and was told "of course". I can tell you that was not the case. You guys use LYFT for rides and for whatever reason the LYFT Drivers kept cancelling, more than 6 times they cancelled. I was asked if I could walk to a nearby gas station to be picked up (I know this was just an effort to get Lyft to pick me up, but ridiculous). Asking your customer to walk to a gas station seem a little unreasonable and not on brand with Volvo (a luxury vehicle). I was not able to get to Volvo without a ride, so I had to wait an extra day and had a family member pick me up and take me to her house. Lyft showed up right away. In fact the Lyft driver said she had been to Luke AFB visitors center to pick people up and drop off in the past, she wasn't sure why that was happening. At any rate, if you want my feedback, you got it. Do better for customer transport, and don't ask a customer to walk to a near by gas station.
4/9/2026
Mary Ann. VERIFIED CUSTOMER
So far so good.
4/9/2026
Richard K. VERIFIED CUSTOMER
Jake is fantastic. I know that whenever I bring my vehicle into the dealership that everything will be handled with the utmost care and always to my satisfaction . He is the best
4/9/2026
Richard M. VERIFIED CUSTOMER
Jake
Is a very professional & effective service provider. I have worked with him for at least 8 years now and he consistently reliable and effective. He is an asset to your organization
Thanks
4/8/2026
Maria S. VERIFIED CUSTOMER
Jake has been our service advisor for over ten years now and he has always taken good care of us. He is the main reason we continue to come back.
4/8/2026
Aurelio H. VERIFIED CUSTOMER
Thank you for the follow-up. I was very happy with the service I received. Jacob did an excellent job—he was professional, knowledgeable, and made the whole experience smooth and stress-free. I truly appreciate the quality of work and customer care.
I’ll be happy to share this feedback in the upcoming survey as well. Thank you again
4/5/2026
Maria K. VERIFIED CUSTOMER
Very nice and prompt!
4/5/2026
Grace R. VERIFIED CUSTOMER
Jake is the best! Always takes such good care of my car and so easy to work with!!
4/4/2026
Ciria C. VERIFIED CUSTOMER
Jake was wonderful. Had knowledge about Volvo vehicles and left me confident my car was in good hands.
4/4/2026
Tamara H. VERIFIED CUSTOMER
Antonia is very attentive, communicative and always has a smile on his face. Love working with him.