Thanks to Jacob, he was really nice with us and transparent
6/2/2026
James W. VERIFIED CUSTOMER
We tremendously appreciate Ali! She's one of kind, and she always takes great care of us. She's the reason we keep coming back to Volvo Arrowhead. Thank you Ali for everything!
6/1/2026
Jared Y. VERIFIED CUSTOMER
Jacob, takes phenomenal care of us anytime we have a service need. He is great at staying in contact through the process.
5/31/2026
Victoria C. VERIFIED CUSTOMER
Even though we have had our car there for repairs multiple times. Your team of mechanics and Antonio are top notch. Your team has gone above and beyond to try to find what issues our vehicle has had. Thank you for the professionalism your service team has given us. I will definitely refer people to you guys in the future.
Thank you.
James Nolen and Victoria C
5/31/2026
Vanessa M. VERIFIED CUSTOMER
Antonio is one of the best service men I have worked with and the best customer service
5/31/2026
Patricia H. VERIFIED CUSTOMER
Great job! Excellent customer service
5/30/2026
Angela H. VERIFIED CUSTOMER
Maybe the worst service I’ve had. I felt dismissed, he was scrolling on tik tok and it felt like he couldn’t be bothered to get up, my questions seemed bothersome to him and I sensed he treated me differently because I was female. My car didn’t get fixed and it was dirtier than when I dropped it off. I absolutely will be leaving a review about him and this experience.
5/30/2026
Brad K. VERIFIED CUSTOMER
The service team was great. Jake served us so well and it was a joy to work with him. We did have a disappointment related to a recent warranty ending but that does not reflect on the team but it leaves a mark as far is the Volvo brand is concerned.
5/30/2026
Deb S. VERIFIED CUSTOMER
Great communicator!
5/30/2026
Christopher B. VERIFIED CUSTOMER
Antonio **** was amazing and was honest about the issues and costs. He even went above and beyond to try and use the extended warranty to help cover costs.
The upfront honest and complete respect he has, is one the reasons I make sure I will get my Volvos repaired at this location.
5/30/2026
Allyson K. VERIFIED CUSTOMER
Jake is always friendly and helpful. I feel like I’m bringing my car to a friend for service. Love that he’s not high pressure but always informative!
5/30/2026
Kenneth D. VERIFIED CUSTOMER
As usual, Jake is a pleasure to work with.
5/29/2026
Jarred C. VERIFIED CUSTOMER
Everything was great and y’all were communicative. I would say, however, that the tech working on my car was dirty and stained the doors and seats. I had to wipe my new car down when I picked it up. To be fair, I’m just so happy to finally be in my car with BOTH keys that that minor inconvenience is easily forgiven.
5/29/2026
James P. VERIFIED CUSTOMER
I've been using Jake for my service for the last 7 or 8 years. They don't get any better than Jake always flawless. Guy
5/29/2026
Jessica K. VERIFIED CUSTOMER
Antonio is great! He has now helped me with two of my vehicles and is friendly, reliable, and always tries his best! He is the main reason I keep brining my car to Volvo Arrowhead.
5/28/2026
Jiehao Z. VERIFIED CUSTOMER
Excellent Job
5/28/2026
Luis C. VERIFIED CUSTOMER
ali was very friendly, courteous and always willing to help. great asset to your company
5/28/2026
Douglas S. VERIFIED CUSTOMER
Great as always
5/28/2026
Arla H. VERIFIED CUSTOMER
Everything was great, as always!
5/27/2026
Sharon J. VERIFIED CUSTOMER
I trust Ali and her customer service is the best. She is always making sure everything gets done correctly and completely.