Jacob, we believe, is the best service advisor in the business. If I have a problem, I call Jacob. He takes care of everything.. I trust him completely.
7/17/2026
Debbi P. VERIFIED CUSTOMER
Great so far ! lol thank you
7/17/2026
Michael M. VERIFIED CUSTOMER
Jake is a treasure! Steady, courteous, informative,and efficient.
I’m disappointed, not by Jake, but by the stocking policy of Volvo of Arrowhead. Twice I have had to replace a tire. Each time you haven’t had the tire in stock. It seems to take several days to get one tire. Tying up my car the whole time.
This particular time I had use of another car. But a tire shouldn’t take 4 business days to replace.
7/17/2026
Robert D. VERIFIED CUSTOMER
Everything went great.
7/16/2026
Melissa J. VERIFIED CUSTOMER
Send a loaner car out instead of Lyft. Same day reruns. Car was parked outside and came back filthy
7/15/2026
Benjamin T. VERIFIED CUSTOMER
Jake is always on top of things and explains every aspect of the service, great guy !!
7/15/2026
Cynthia M. VERIFIED CUSTOMER
Super efficient and professional as always.
7/15/2026
Gerry M. VERIFIED CUSTOMER
Jake always does a great job with our Volvo.
7/14/2026
Larry J. VERIFIED CUSTOMER
Rubin was very polite and knowledgeable.
7/12/2026
Katherine B. VERIFIED CUSTOMER
Ali is beyond amazing. She always listens to your concern and does everything within her power did provide excellent customer service. I appreciate her dedication and knowledge.
7/12/2026
Amy S. VERIFIED CUSTOMER
Great job!
7/12/2026
William D. VERIFIED CUSTOMER
Our service advisor, Antonio is so professional & knowledgeable. He goes above and beyond to give the best service possible.
7/11/2026
Mary R. VERIFIED CUSTOMER
Antonio was very helpful. Looking forward to dealing with him again when my Volvo needs servicing. Will I be notified when it is time for service?
7/11/2026
Lynn R. VERIFIED CUSTOMER
Richard kept me informed on the progress of my car and answered all my questions.
7/9/2026
Dolores H. VERIFIED CUSTOMER
Jake is always friendly and profesional. He is great at making sure my vehicle is taken care of and in good shape. He is amazing. Please thank him for me.
7/9/2026
Tom C. VERIFIED CUSTOMER
Ali is 100% professional and trustworthy. She's awesome, and is a BIG factor in why I keep coming back to Volvo. Thanks you!!
7/9/2026
James M. VERIFIED CUSTOMER
Jake’s customer service is excellent.
7/8/2026
Kimberly W. VERIFIED CUSTOMER
Richard waited patiently while I arrived right at 6pm to drop off the family car and had the loaner car waiting. There was great communication between us and was understanding when I said my family needed to review the cost for the repairs.