Bonnie is always consistently pleasant and helpful.
12/31/2025
Jose V. VERIFIED CUSTOMER
Schedule an appointment for oil change and tire rotation, tires weren’t rotated, I mark the front drivers tire came back same place.. they claim that did rotate them I showed them the mark . Told me they would ask mechanic that worked on car, I sure he’ll say he did do the rotation.. makes me wonder if they even did oil change or just added oil, since it only had 2000 plus miles. They also told me management would call me me till this day I never got a call .. I went in 12-04-25…I waited and it’s 12-30-25 and no call so I that why I’m doing this review
12/30/2025
Anne G. VERIFIED CUSTOMER
Very good service
12/29/2025
Hayden M. VERIFIED CUSTOMER
Newly powder coated black rims were found scratched around lug nuts after the tire rotation.
12/28/2025
Roxanne M. VERIFIED CUSTOMER
Jason was excellent/ the best
12/28/2025
Nohelia C. VERIFIED CUSTOMER
Yes thank so much
12/27/2025
Emilio S. VERIFIED CUSTOMER
Nice service and experience personal service.
12/27/2025
Gabriela B. VERIFIED CUSTOMER
Bonnie Jimenez was great and she provided a great customer service.
12/27/2025
Pamela K. VERIFIED CUSTOMER
Jason was very friendly and helpful
12/26/2025
Jocelyn G. VERIFIED CUSTOMER
Jason was very professional and helpful during my time that my car needed servicing. He is a great worker.
12/24/2025
Barbara T. VERIFIED CUSTOMER
Luis Cerda provided prompt, effective, polite service.
12/24/2025
Cesar T. VERIFIED CUSTOMER
Excellent service and luis the sercice advisor did an amazing job
12/24/2025
Nonilon M. VERIFIED CUSTOMER
Very good service, Honda Santa Barbara Honda
12/23/2025
Barbara Rose. VERIFIED CUSTOMER
great service
12/23/2025
Eduardo M. VERIFIED CUSTOMER
Excellent service from Reyna, very helpful and tentative in having your vehicle taken care of!!!
12/23/2025
Elizabeth G. VERIFIED CUSTOMER
Bonnie is always great.
However, the service department in general feels chaotic and understaffed.
And the choice of rap music coming over the speaker a very strange choice for older clients to hear..
12/23/2025
Gabriel Jamie. VERIFIED CUSTOMER
Bonnie Jimenez is the best customer service person we have ever dealt with 5 stars. She is professional and helpful. Thank you.
Jamie
12/23/2025
Tim B. VERIFIED CUSTOMER
Bonnie was very helpful in every way. She is a credit to the Honda/Acura service experience.
12/23/2025
Gabriel M. VERIFIED CUSTOMER
No feedback just praise. Luis answered all my questions and communicated well throughout the whole process.