Luis was a true professional. From the start he had good communication and updated us on our vehicle status. He knew the techs would need our car for another day so he went ahead a reserved us loaner car before calling us to let us know and being respectful of our time and dependency on a car. Thank you Luis and keep up the good work.
1/16/2026
David M. VERIFIED CUSTOMER
Bonnie is a pleasure to work with and a consummate professional
1/15/2026
Evan H. VERIFIED CUSTOMER
Wonderful service and support! Thank you!
1/15/2026
Fannya S. VERIFIED CUSTOMER
The Honda team members that helped me out did good.There was a lack of communication after the first day that I dropped off my car, but Tyler was able to make things right (thank you Tyler for your understanding) and the main important thing is my car is back up and running. Thank you Honda and the team members who helped me out!
1/15/2026
Daniel C. VERIFIED CUSTOMER
That was a very good job nice people good time job
1/15/2026
Edgar C. VERIFIED CUSTOMER
I am pleased to thank the Honda service staff, especially Mr. Luis Cerda, for their valuable assistance.
Thank you very much.
1/15/2026
Apw Automotive. VERIFIED CUSTOMER
Bonnie is the best!! She is the one I always deal with!! Never have any problems!! I can always count on her.
1/15/2026
Ashley P. VERIFIED CUSTOMER
Hey was thoughtful and was really caring to help me out and I really appreciated him. I was nervous about my situation and he explained everything thoroughly and was honest and real with me and that’s what I loved about him, great guy who cares about making customers feel like they are in good hands !
1/15/2026
Michelle N. VERIFIED CUSTOMER
Reyna went above and beyond. Excellent customer service
1/14/2026
John N. VERIFIED CUSTOMER
As always Bonnie does a tremendous job and keeps the customer informed.
1/14/2026
Richard S. VERIFIED CUSTOMER
Great service. Bonnie was amazing. A 10 plus rating!!!
1/13/2026
Nicolas C. VERIFIED CUSTOMER
Excelente servicio
1/13/2026
Daniel I. VERIFIED CUSTOMER
Luis is great, this is my second time at this dealership, and I returned because my experience with him the first time was so good. I shall be continuing to return!
1/13/2026
Mujiba C. VERIFIED CUSTOMER
Bonnie is consistently friendly, patient, thorough and competent. I felt well taken-care- of in her hands. Thank you, Mujiba C
1/12/2026
Monica T. VERIFIED CUSTOMER
Lack of communication. It was already past 4:00 and I was not notified about anything that is going on with my vehicle whether it needed to stay or not. Therefore, I had to reach out and it took me 20 minutes of being on hold and talking to multiple people to finally reach my advisor so I can receive information from my vehicle since I was never notified. Second day my advisor left early for the day and didn’t bother to reach out before he left to let me know whats going on with my vehicle or if it needed to stay again over night. I was not satisfied with the service.
1/12/2026
Annie Y. VERIFIED CUSTOMER
Thank you Roger for your great service.
You are a rock star.
Greatly appreciated!!
Sincerely, Damian and Annie Lindo
1/11/2026
Cynthia S. VERIFIED CUSTOMER
Jason provided excellent service. Very satisfied.
1/11/2026
William P. VERIFIED CUSTOMER
The only flaw in this job was that I had to phone to know that the car would not ready to go until next morning. A late afternoon chime call would have let me plan my evening a bit more easily. Otherwise the servilce was fine.
1/11/2026
Stephanie H. VERIFIED CUSTOMER
Reyna was patient, kind, poised and professional. She managed multiple competing tasks with grace and professionalism. She is a stellar representative of SB Honda and should be given a raise for her exemplary service!