Andrea was incredible from the beginning. Very kind, professional, and knowledgeable about what needed to be done. Definitely made sure I had a quick and seamless experience. 11/10 great work Andrea.
P.S Rocked the heck out of those glasses
1/31/2026
Mastercare Ultraclean. VERIFIED CUSTOMER
Bonnie is the best! Always ask for Bonnie. Thank you.
1/31/2026
Judy G. VERIFIED CUSTOMER
Everything was excellent, thank you
1/30/2026
Robert R. VERIFIED CUSTOMER
Jason Sosa was really professional and it was a pleasure working with him. Thank you
1/30/2026
John J. VERIFIED CUSTOMER
Luis is my regular Service manager, as I've bought 3 Hondas at SB Honda. I have gotten excellent help from him for many years.
1/29/2026
Victor S. VERIFIED CUSTOMER
Luis cerda the best in Honda service Santa Barbara he was above and beyond my crv came with a factory malfunction in the trunk loc which was detected and fixed and Luis made sure everything got perfectly functioning. 5 ⭐️⭐️⭐️⭐️⭐️
1/29/2026
Patricia P. VERIFIED CUSTOMER
I felt very confident with the service I received today.
Roger was just great. He explained everything to me, was very helpful and answered all my questions. He was attentive, personable and very professional. He arranged for my shuttles; the driver was considerate and personable. I very much appreciate the professional and personable service I received from Roger and I left knowing my car was in good hands with Roger and Honda.
1/29/2026
Aftab G. VERIFIED CUSTOMER
Jason was great. He was very helpful and got me an uber back and forth from my apartment.
1/28/2026
Ana R. VERIFIED CUSTOMER
Tyler and crew were great. Efen in Parts also
Both get a 10
I was very appreciative of my first experience with Honda repairs
1/28/2026
Ruth W. VERIFIED CUSTOMER
Bonnie did an excellent job of getting our car serviced and keeping us informed during the process. See is very easy to work with and super responsive. She represents Honda well. I give her a 10 out of 10.
1/28/2026
Eva G. VERIFIED CUSTOMER
Bonnie is my go to person,she is the best, Because of her I am coming to SB Honda.
I am customer from 1994.
1/28/2026
Bruce K. VERIFIED CUSTOMER
No one explained to me what service was done to my car, I had to read the paper work to know I had to come back. Customer service just wanted to charge my card.
1/28/2026
Daguberto M. VERIFIED CUSTOMER
Bad service
1/27/2026
Jason T. VERIFIED CUSTOMER
Great service!
1/27/2026
Jose R. VERIFIED CUSTOMER
Service was very good and fast, thanks Bonnie
1/27/2026
Todd S. VERIFIED CUSTOMER
Told my car would be ready at 2:30. Received a text at 5:30 that my car was done. Quoted $119.99 for an oil change. When I picked up the car they tried and charged me $227 because they rotated the tires. I did not authorize this and they took it off the bill. Why does it take 25 minutes to pick up my car? Every time I deal with SB Honda it’s something.
1/27/2026
Sandra R. VERIFIED CUSTOMER
Bonnie@ Jimenez isd the best at service dept
1/26/2026
Enos L. VERIFIED CUSTOMER
10's all around!
1/25/2026
William H. VERIFIED CUSTOMER
Excellent
1/25/2026
Lisa I. VERIFIED CUSTOMER
The dealership in SB has created a notably better service experience in the last year or two. The waiting room is a little less comfortable but I was still able to get my work done while waiting for my car to be serviced.