Bonnie did a great job! She was very helpful, explained everything, made sure my questions were answered.
1/21/2026
Jaime C. VERIFIED CUSTOMER
I was very pleased with Jason’s customer Service! 10/10
1/21/2026
Bo Z. VERIFIED CUSTOMER
thank you very much for your service!
1/20/2026
Chrilauren L. VERIFIED CUSTOMER
We came in for a maintenance service and were greeted immediately but it took a while to get to speak with the service manager, Luis. I had spoken with him on the phone when making my appointment which he recalled. I let him know we had recently purchased the vehicle from Carmax and had a Honda Care service that was included in our paperwork which provides free maintenance for 2 years or 24,000 miles. He went through the process and said the service would be at no charge and printed the paperwork. A few minutes later, he approached me and asked if the name on his paperwork matched our last name, which it did not. He said that Honda would not accept this as part of the Honda Care service since the owner’s names don’t match and we would have to contact Carmax to rectify it. We asked several times about him or Honda taking care of the issue and he said we would have to do it. It’s frustrating because we bought our last car at your dealership and ended up going elsewhere for maintenance because of customer service issues. We were going to give it another try today and it seems as though you’ve lost our business again over $157.
1/20/2026
Vera O. VERIFIED CUSTOMER
Bonnie and service crew are the best!!!!
1/20/2026
Evelyn W. VERIFIED CUSTOMER
He was excellent. He did a great job explaining the service and how long it would take. He went above and beyond what I was expecting. I give him a 10 out of 10.
1/18/2026
Nancy K. VERIFIED CUSTOMER
So very happy a last minute appointment was available for my A1 service. Roger and his staff were awesome in taking care of my car and the complimentary Uber ride was a very nice bonus!
1/18/2026
Marie T. VERIFIED CUSTOMER
Just to let you know that the employees of the Honda/Acura dealership that I came in contact with very pleasant and helpful
1/17/2026
Jean S. VERIFIED CUSTOMER
Bonnie is the best. She really works hard to make sure that you understand everything. She is very patient, polite, and totally professional.
1/16/2026
Kira G. VERIFIED CUSTOMER
I want to provide a shout out to Raina who supported me last round- she was so attentive and thoughtful and kind. She followed up with me, was empathetic about my situation, and I could tell she really cared :)
(I meant to leave that review at my previous visit there)!
Thanks to Tyler and Andrea helping me out this time.
Appreciate you all!!
1/16/2026
Anna Lorraine. VERIFIED CUSTOMER
Reyna was attentive and friendly! Would like for her to be my service advisor in the near future! Thank you
1/16/2026
Johnny H. VERIFIED CUSTOMER
Luis provided great service.
1/16/2026
Jason M. VERIFIED CUSTOMER
Luis was a true professional. From the start he had good communication and updated us on our vehicle status. He knew the techs would need our car for another day so he went ahead a reserved us loaner car before calling us to let us know and being respectful of our time and dependency on a car. Thank you Luis and keep up the good work.
1/16/2026
David M. VERIFIED CUSTOMER
Bonnie is a pleasure to work with and a consummate professional
1/15/2026
Evan H. VERIFIED CUSTOMER
Wonderful service and support! Thank you!
1/15/2026
Fannya S. VERIFIED CUSTOMER
The Honda team members that helped me out did good.There was a lack of communication after the first day that I dropped off my car, but Tyler was able to make things right (thank you Tyler for your understanding) and the main important thing is my car is back up and running. Thank you Honda and the team members who helped me out!
1/15/2026
Daniel C. VERIFIED CUSTOMER
That was a very good job nice people good time job
1/15/2026
Edgar C. VERIFIED CUSTOMER
I am pleased to thank the Honda service staff, especially Mr. Luis Cerda, for their valuable assistance.
Thank you very much.
1/15/2026
Apw Automotive. VERIFIED CUSTOMER
Bonnie is the best!! She is the one I always deal with!! Never have any problems!! I can always count on her.