I came back in and Andrea was super polite and professional and helpful! The supply chain delivery issues were communicated super well to me and her service was excellent!
3/15/2026
Kyle H. VERIFIED CUSTOMER
Roger did a great job explaining all details on the issues of what was going on with my 2006 Honda civic, very thorough all and caring. Thank you so much
3/15/2026
Kiet H. VERIFIED CUSTOMER
Good service
3/15/2026
Jose Z. VERIFIED CUSTOMER
Absolutely outstanding service from Andrea today! She went above and beyond to help with my car issue, was patient with all my questions, and treated me like a valued customer from start to finish. Professional, friendly, efficient, and honest—exactly what you want in a service advisor. My Honda is running great again, thanks to her expertise and care. 5 stars aren’t enough—thank you, Andrea, for making it such a positive experience!
3/15/2026
Vernon L. VERIFIED CUSTOMER
She was extremely friendly and communicative.
3/14/2026
Julie K. VERIFIED CUSTOMER
Andrea was very helpful and informative. She responded in a timely way to my phone calls and arranged transportation for me. All in all great service!
Thank you!
3/14/2026
Ilana F. VERIFIED CUSTOMER
Very kind and professional, fast service!
3/14/2026
Paula J. VERIFIED CUSTOMER
Hello Honda personnel
We are very happy with our service.
Bonnie is the best !
Bonnie explains everything being done to our vehicle.
We own three Hondas at our household we love Honda This is my fifth one.
Our daughter has an Acura we see that you’re also carrying those now on your lot. She can now depend on you for her service.
We will be back for our next service thank you for everything and especially to Bonnie
3/14/2026
Eileen H. VERIFIED CUSTOMER
Bonnie is a treasure to Honda Santa Barbara, always professional and kind, helpful.
3/14/2026
Sonja T. VERIFIED CUSTOMER
Luis was great. Even as I was about to leave he came and helped me with a problem I was having shncing my IPhone.
3/14/2026
Mary G. VERIFIED CUSTOMER
I look forward to completing your survey to express my gratitude to SB Honda for employing Bonnie Jimenez. She has been my service writer technician for 10 years, and I trust her completely with my car's maintenance. Bonnie is professional, knowledgeable, and always provides exceptional customer service, and she was top-notch during my recent visit. I appreciate how she took the time to explain everything about my car's service and warranty. Her attention to detail and friendly demeanor made a big difference in my experience and made the process much easier. I look forward to my next service appt. with Bonnie.
3/13/2026
John K. VERIFIED CUSTOMER
Perfect service! Thank Tyler! I love my Civic and the service provided by Santa Barbara Honda
3/13/2026
Herb M. VERIFIED CUSTOMER
Bonnie always gives exceptional service. Honda is fortunate to have her.
3/12/2026
Humberto S. VERIFIED CUSTOMER
Good job thanks
3/12/2026
Kimberly U. VERIFIED CUSTOMER
Very attentive and great customer service!
3/12/2026
Phiyusha L. VERIFIED CUSTOMER
Andrea was super helpful and communicative. I had a great experience at SB Honda because of her!
3/12/2026
Ken F. VERIFIED CUSTOMER
Bonnie does a great job, Always!!!
3/12/2026
Janell R. VERIFIED CUSTOMER
Bonnie is the best!!
3/12/2026
Bernarda C. VERIFIED CUSTOMER
Excellent
3/12/2026
Marcie M. VERIFIED CUSTOMER
Thanks to Roger. Great customer service and he is very accommodating. I appreciate tha he is very knowledgeable. And I always look forward to taking my car in to be serviced.