Santa Barbara Honda Auto Repair Service

Bonnie is so professional and so nice. My husband and I both appreciate coming to Honda and working with her, it's a pleasure.

Tyler was so wonderful. . He was a kind, efficient really positive salesman. I would recommend him highly to anyone . He is a great asset to your company . Very patent with me. I give him a ten out of ten. My view of Honda is much higher as a result of his efficiency . Thanks Tyler!!0

Bonnie is a very nice person I had a great experience with her

Bonnie is like having a relative at the dealership. She explains in easy to understand terms. I keep going back because of Bonnie Jimenez. Very professional and at the same time friendly.

Bonnie was professional and helpful. Great service.

Bonnie’s great

My car was there for nearly 5 weeks and was not fixed.. poor communication, I felt like I was fighting with them to take job seriously and fix it… finally I pulled it and took it somewhere else… I will NEVER go there again..

Good experience w service people and repairs that were done.

Tyler was great. Very knowledgeable and thorough. I had a small issue after picking up my vehicle and he had me return the next and I received great service. He was attentive and answered all my questions. SB Honda is lucky to have such great team members! I always get great service.

He was really patient with me.

Tony was very cordial and doing what he could to help me. I had come in for a simple inspection recall and requested a check on my driver window. I was told I needed to leave the car for 3 to 4 hours in order to do that. I agreed to do that. I came back after four hours and the car was not finished. After five hours, I got the car back. The recall inspection was done. While the other issue said that they took the car for a drive to check it out , the mileage on the car did not change at all. Either the inspection on the other issue I requested was completely brushed off or I was lied to about it even being done because I can’t see how it could have been done with no mileage put onto the car as per the arrival mileage and exit mileage being exactly the same. I was told perhaps I should arrange to leave the car longer for such an inspection, however, I pointed out I had left the car for what eventually turned out to be five hours as requested to do this in the first place. I think the inspection I had requested was either not done at all , or done in a matter which was superficial and wasted the five hours that I arranged to have my car there, and it feels a little insulting to me that one would think I could believe that any diligentinspection took place when there was zero mileage incurred on the car . Again, I want to state that Anthony was very polite and accepted my communications professionally. That said when I initially left, I was only given an invoice that was not the “final invoice “because I was in a hurry and he wanted to accommodate me. I ended up having to return , about 45 minutes later to request that I get the actual invoice that showed the actual work that was done or not done, as the original invoice showed that I had requested work that I in fact had not requested. This is just an experience that I find completely unprofessional and , I do not think I can trust bringing my car back to Santa Barbara Honda. I’m so sorry to say this because my previous experience was really great. But this was just not at all. Thank you for asking and so sorry to have to say all this.

Bonnie thank you a thousand times for finally getting the repair that my car needed. Appreciate you!!!

Bonnie made getting my car fixed quick and easy. Grateful for her

Everybody was excellent and should be paid more! Fantastic staff and work, price and time expectations blown away. The best!

Bonnie is the best! However, the coupon situation seems like it has really taken a turn

As always, Bonnie provides excellent service.

Bonnie is every professional.

Yes. Thanks to all of your great Services Reps

Very happy with the SB Honda service department!!!

Bonnie was very helpful and pleasant. She is a great person to have working with customers