Bonnie is the best, has always answered all our questions and treated us so kindly. We didn’t need the splash pan or whatever it’s called which had to be ordered for our car months ago. after my husband died, I donated the old car to public radio. So I no longer have that old Honda. I still have our 2013 Honda Civic, but now take it to private service after I heard that the man who flew the American flag upside down at Toyota had bought the Honda dealership. I can’t patronize a dealer who does not respect our democracy.
10/23/2024
Heriberto G. VERIFIED CUSTOMER
Bonnie Jimenez was very professional on her job
I like the way she works
Very professional with the customers
The service was very good
Excellent ???????? thank you
I would love to recommend Honda services to all my friends and families.
10/23/2024
Mara A. VERIFIED CUSTOMER
When I called, Monday, 10/21 I specifically said the Kart system was messing up (Karr put in a new one last year, & some of the same issues were showing up). After oil change I asked re checking Karr. He said I would have to leave it overnight. News to me & no where in invoice was my request to check Karr shown. No question now that Honda ain't what it used to be.
10/23/2024
Ismael G. VERIFIED CUSTOMER
Very nice crew!!
10/23/2024
Maximilian L. VERIFIED CUSTOMER
Tony was great! Super helpful and knowledgeable.
10/22/2024
Coralin H. VERIFIED CUSTOMER
Thank you for the discount ????
10/22/2024
Carla R. VERIFIED CUSTOMER
Bonnie Jimenez is The Best.
10/22/2024
Mark D. VERIFIED CUSTOMER
Bruce did a great job
10/21/2024
Kevin D. VERIFIED CUSTOMER
Various Service Advisors were unable to give me an information on how I could pay for my diagnostics charge over the phone. A woman from service told me she would “transfer” my call and ended up disconnecting me. I truly expect more from a car dealership. Never have I entered a business that was not ready to take payment. A different service advisor asked me if I wanted to pass information to the sales team for the possible sale of my vehicle. I declined. The service advisor still sent my information to sales. Everything has been recorded on the call. I highly recommend management review the calls for better training. I will not be buying vehicles from this dealership in the future. The lack on professionalism from those involved is truly shocking and management should be embarrassed about the team they are responsible for.
10/21/2024
Peter M. VERIFIED CUSTOMER
Luis is great ????
10/20/2024
Eve G. VERIFIED CUSTOMER
Fast and easy
10/20/2024
Sal H. VERIFIED CUSTOMER
Bruce provided great customer service. He was helpful with any questions I had and provided me with updates about the repairs being made. Overall always great work and customer service with Santa Barbara Honda. Thank you.
10/20/2024
Angel D. VERIFIED CUSTOMER
Not only was Luis professional and extremely helpful through this process. He also went above and beyond with communicating the status of the vehicle during its maintenance appointment. He showed true kindness and professionalism and would highly recommend his service's to other friends and family.
10/20/2024
Megan K. VERIFIED CUSTOMER
I always come back to SB Honda because they are the best, and I trust them!
10/19/2024
Jeannie B. VERIFIED CUSTOMER
The Uber rides were extremely helpful. Thank you for this additional service.
10/19/2024
Dianne L. VERIFIED CUSTOMER
Thank u for your good service!
10/18/2024
Sheila T. VERIFIED CUSTOMER
Really appreciated the Uber ride- always appreciated the shuttle service but this was super efficient. Staff were all courteous & car was done hours before expected. Thank you!
10/18/2024
Francine F. VERIFIED CUSTOMER
I was very happy with the service of my vehicle. No complaints at all. And Bonnie, as always, was very helpful in explaining everything that had been done.