I have been happy with the service and staff at SB Honda. This is the second car that we purchased at SB Honda. Bonnie is the staff member that works with me. I feel comfortable with the service staff and happy to get a report on what service was provided.
11/5/2024
Julie P. VERIFIED CUSTOMER
Too expensive, but Luis was great!
11/5/2024
Peter R. VERIFIED CUSTOMER
It was very efficient and my wait time was minimal. Thanks, Luis.
11/4/2024
Carlos G. VERIFIED CUSTOMER
Excelente service fast and friendly
11/3/2024
John S. VERIFIED CUSTOMER
Great work!
11/3/2024
Stephen Sharon. VERIFIED CUSTOMER
Bruce was great.
11/3/2024
James K. VERIFIED CUSTOMER
Great attitude and eagerness to help
11/3/2024
Erickristin Z. VERIFIED CUSTOMER
Tyler was great!
11/3/2024
Anne C. VERIFIED CUSTOMER
Bonnie Jimenez has always provided me with service above and beyond. She is the main reason I always come back to Santa Barbara Honda for service. Bonnie is knowledgeable, efficient, and kind. She really cares about her clients. I am so lucky to be able to rely on her!
11/2/2024
Oliver V. VERIFIED CUSTOMER
They told me my car was ready to drive when in reality they made the problem worse than it already was
11/2/2024
Shirley D. VERIFIED CUSTOMER
Very Good
11/2/2024
Marilee G. VERIFIED CUSTOMER
Nice to have everything taken care of since I did not have an appointment
11/2/2024
Christina S. VERIFIED CUSTOMER
There was a recall on my 2019 CRV. Several times with months in between I had been promised call-backs within a day to update on issue and never had any calls. When I finally took my car in, they said it would be done between 2 and 3 p.m., but it was not done until 5 p.m., which meant I had to change my plans. I expressed my disappointment to the service advisors, who seemed unconcerned. Car was unwashed. Communication was poor. I expected more.
11/1/2024
Elizabeth . VERIFIED CUSTOMER
Bonnie was very kind and professional. Thank you.
11/1/2024
John M. VERIFIED CUSTOMER
Thank you Vonnie you did a great job
11/1/2024
Patricia O. VERIFIED CUSTOMER
Bonnie is amazing!!!
11/1/2024
Eleanor M. VERIFIED CUSTOMER
Service representative was very communicative and transparent but the department was unable to diagnose issues with my Prologue due to a sided with diagnostic software
10/31/2024
Susan B. VERIFIED CUSTOMER
Bonnie was outstanding. Very patient listening to my concerns and great communication. thank you