Rick was easy to work with and very good at communicating about what we need based on mileage.
We want to have him be our service person regularly.
3/27/2026
Jesse O. VERIFIED CUSTOMER
Thank you so much for the service. Customer service was awesome.
3/27/2026
Armando M. VERIFIED CUSTOMER
Well done pleased with service
3/26/2026
Christopher P. VERIFIED CUSTOMER
George was very profesional with his work, very cool guy. Thanks.
3/26/2026
Delfina M. VERIFIED CUSTOMER
Thank you
3/26/2026
Scott K. VERIFIED CUSTOMER
Thank you Tod!
3/26/2026
Kevin D. VERIFIED CUSTOMER
My gas gauge read about 1/5 less, with 70 miles less range than when I dropped it off, yet the odometer and the average miles per gallon readings did not change. I am confused how an oil change and recall software updates resulted in so much fuel loss. Also, communication as to when my car was ready for pick up was poor.
3/25/2026
Stephanie F. VERIFIED CUSTOMER
George’s customer service was excellent, I would give him a 100%! He was friendly and courteous. He went above and beyond with explanations to all my questions. Very knowledgeable about my car service recommendations and as a woman, he made me very comfortable in a setting that I unfamiliar with. Kudos to George, he deserves a bonus!
3/25/2026
Leticia B. VERIFIED CUSTOMER
Tod Severson is very kind and knowledgeable. He is attentive and always answers all of my questions. He is the best service writer at Santa Barbara Toyota.
3/25/2026
Froma B. VERIFIED CUSTOMER
Excellent service !
3/24/2026
Salvador T. VERIFIED CUSTOMER
Thank you
3/24/2026
Tom G. VERIFIED CUSTOMER
Todd always awesome!
3/24/2026
Keaton K. VERIFIED CUSTOMER
Todd was great. Super friendly and easy to work with
3/23/2026
Gene P. VERIFIED CUSTOMER
Tod greeted me with attention and respect. He kept me informed about what was needed on my 50,000 mile check with the option to not have a particular service performed on my car. Tod was cordial and very accurate concerning the time I would wait for my car to be ready! I planned my waiting time accordingly. Thank you and keep up the very good work!
3/22/2026
Erwin A. VERIFIED CUSTOMER
Nice thanks
3/22/2026
Caroline C. VERIFIED CUSTOMER
Todd was super helpful!!
3/21/2026
NANCY C. VERIFIED CUSTOMER
I am a long time Toyota owner. My experience has always be excellent but today with George exceeded my expectations! He was warm, gracious and professional. I look forward to working with him in the future.
Sincerely
NANCY C
3/21/2026
Martin N. VERIFIED CUSTOMER
It is just not okay for you guys to take 5 hours to do a simple oil change.