Professional and great communication on the progress of services.
5/29/2026
Tod S. VERIFIED CUSTOMER
Outstanding Service
5/29/2026
Kevin O. VERIFIED CUSTOMER
Made an appointment for 7:15am. Got there early. Traffic for service area backed up to street. People parking there cars and leaving. My appointment was specifically for a Sienna recall. After an evaluation I was informed Toyota needed to order the part. “Should get back to you w/n 3 weeks. If they knew I was scheduling to replace the recall part how about telling me to come in when the hey have the part? To be clear all the workers were professional. Just a very busy day set aside to get a job done. The frustration has to do with setting aside another day for the installation. It’s a management issue.
5/29/2026
Vickie L. VERIFIED CUSTOMER
Very efficient!!
5/29/2026
Nancybell C. VERIFIED CUSTOMER
Always a pleasure thank you.
5/29/2026
Sarah D. VERIFIED CUSTOMER
Rick was so helpful and a pleasure to work with! Thank you for making this servicing a breeze today!
5/29/2026
James D. VERIFIED CUSTOMER
Our service through Tod has always been, and continues to be exemplary. He is thoughtful, kind, and professional.
5/29/2026
Max M. VERIFIED CUSTOMER
Very helpful, attentive, and knowledgeable. Looking forward to working with him again in the future.
5/29/2026
Donald M. VERIFIED CUSTOMER
Overall service experience was great. Rick was thorough, professional, and customer oriented. Thank you!
5/29/2026
Cristian B. VERIFIED CUSTOMER
Rick was attentive, professional, and very helpful. Thanks for always taking good care of my truck!
5/28/2026
Tracie S. VERIFIED CUSTOMER
The only thing I would say is, it’s really strange because my car wouldn’t start and two different warning lights came on, but then when the car was brought in, it was diagnosed as nothing wrong.????????♀️
5/28/2026
Dean C. VERIFIED CUSTOMER
Very prompt.
5/28/2026
Mary L. VERIFIED CUSTOMER
Daniel was super professional and personable. Amazing service!
5/28/2026
Fabian I. VERIFIED CUSTOMER
I recieved a text saying I needed to make a payment but I had a service plan. I also recieved a text saying avoid the line and pay with a link but that was never sent. I arrived and my advisor was dealing with another customer for a long time. I asked one of the other advisors and he said just wait for your assigned one. After I waited another 10min he finally came over and grabbed the paper work off his desk and signed 3 times. I was finally on my way.
5/28/2026
Adam K. VERIFIED CUSTOMER
George was knowledgeable and very friendly
5/27/2026
Nicolas A. VERIFIED CUSTOMER
Todd, was very responsive and had great communication I enjoy working with him. He provides great feedback and answered my questions and was able to pull my prepaid service to get my oil change done today. I explained I understand Toyota does oil changes at 10,000 miles but I prefer doing my changes at 5,000
5/27/2026
Linda C. VERIFIED CUSTOMER
George went out of his way to make this process easy for me! He was especially kind when I mentioned I recently lost my Husband. We have been Loyal Customers for over 29 years &you have always exceeded our expectations! ThankYou, Linda Reed
5/27/2026
Valerie B. VERIFIED CUSTOMER
Great guy to work with!
5/23/2026
Ana P. VERIFIED CUSTOMER
The service man that helped me had excellent customer service