The service agent lied to me repeatedly and the paperwork said that my tire pressure was set to the manufacturers standard, but it was not. The manufacturers pressure guidance is 35 psi and my tires were reading in the 40s and they were all different. Over inflating tires is a serious safety hazard. So not only did the paperwork misrepresent the work, but it put my safety at risk. It leaves me, wondering what else was either not done or misrepresented. The tire air pressure is the only thing I can verify and I’m gonna have to take it to a tire shop and have the tires examined. I cannot possibly trust future service at your dealership.
7/15/2026
Richert W. VERIFIED CUSTOMER
Rick was very helpful!
7/14/2026
Elizabeth H. VERIFIED CUSTOMER
Mike was very helpful in keeping me up to date with the repairs. Was fixed quicker than l thought it would be!
7/13/2026
Araceli G. VERIFIED CUSTOMER
Love the communication text
7/13/2026
Jose B. VERIFIED CUSTOMER
The service on my truck was excellent, but regarding the person who handed it back to me—I asked a question, and he simply ignored me and walked away. That was definitely poor customer service; improving in that area would be great. Thanks!
7/12/2026
Devani P. VERIFIED CUSTOMER
They skipped me and the lady in front of me and helped customers behind us first. I would recommend serving people who get there first.
7/12/2026
Eric M. VERIFIED CUSTOMER
Great service and my vehicle was ready before my requested time!
7/12/2026
Bruce O. VERIFIED CUSTOMER
John was excellent! He has a great personality and was very professional. We felt very taken care of and the car is performing very well!
7/11/2026
Tod S. VERIFIED CUSTOMER
Excellent service
7/11/2026
Cipriano P. VERIFIED CUSTOMER
I am very satisfied of the job they perform on my truck
7/11/2026
Roberta F. VERIFIED CUSTOMER
We waited since 5/3/26 for our car to have recall resolved. Alejandro was not communicative, so manager Jaime took over our case and was very good at letting us know what was going on. He checked in over the looong wait for parts. We were supplied with a rental for the duration . Luckily we got our car back after such a delay on 7/09/26. Tod was great on my return of rental and pick up of my car.
7/11/2026
Ernesto G. VERIFIED CUSTOMER
Todd is great every time I’ve gone to get my car serviced these last 10 years
7/11/2026
Holly E. VERIFIED CUSTOMER
Poor service and salesmanship.
7/10/2026
Rosalba T. VERIFIED CUSTOMER
George is very polite, and helpful.
7/10/2026
Christopher P. VERIFIED CUSTOMER
Kind, quick, efficient. Gg
7/10/2026
Aaron R. VERIFIED CUSTOMER
Tod is the best!
7/10/2026
Arlene H. VERIFIED CUSTOMER
Thank you Todd. Your services was really a good experience. You updated me before you went to your lunch break! Thank you again.
7/10/2026
Michael G. VERIFIED CUSTOMER
John did a great job! Thanks for squeezing in the recall fix!
7/9/2026
Gaya D. VERIFIED CUSTOMER
Rachel and the service team were very professional and efficient, communicated well, and serviced my vehicle pretty quickly. I am one satisfied customer and happy I chose Toyota.
7/9/2026
Anthony V. VERIFIED CUSTOMER
Tod is always very helpful and informative great overall employee been dealing with him for 5 years worth of services at Toyota since I got my truck