Rick took time with me and answered my questions about what was needed and was done for my car during the appointment. He followed through with locating my car fob.
I’d suggest changing your policy and not leave the car fob or keys in an unattended car when service is completed.
5/9/2026
Jessica F. VERIFIED CUSTOMER
John Dulay was an absolute pleasure to work with. He was kind, personable, and walked me through the details and my options in a way that put me at ease. Thanks, John!
5/9/2026
Dan Lackie. VERIFIED CUSTOMER
Alejandro was assisted by a courteous prep crew - thanks to all!
5/8/2026
Enrique G. VERIFIED CUSTOMER
I was very happy with the attention Tod Severson give me helping with all the process thanks tom.
5/8/2026
Brian G. VERIFIED CUSTOMER
Best service appt I’ve had at Toyota dealer over the years. Well done
5/8/2026
Alan W. VERIFIED CUSTOMER
Daniel was very professional, provided
excellent customer service & answered
all of my questions.
5/8/2026
Linda S. VERIFIED CUSTOMER
John was extremely efficient and courteous. Time was of a factor and he made sure I got my car back in time for an appointment.
My only issue is the high price of service for the 25,000 maintenance.
5/8/2026
Clare H. VERIFIED CUSTOMER
Todd was incredibly helpful and made sure I was happy with the service and work before I drove away. Really enjoyed his help yesterday!
5/7/2026
Susie S. VERIFIED CUSTOMER
I am always happy to work with Tod!
5/7/2026
Paul T. VERIFIED CUSTOMER
George was great - super communication, did a thorough, professional job, and such a nice guy.Thank you.
5/7/2026
Elaine H. VERIFIED CUSTOMER
Rachel kept in contact with me all day, kept me informed, & explained everything. She was a pleasure to work with.
5/7/2026
Anne L. VERIFIED CUSTOMER
Easy to talk to and great explanations for any questions.
5/7/2026
Sharon C. VERIFIED CUSTOMER
Rachel is very knowledgeable and efficient
5/7/2026
Robert H. VERIFIED CUSTOMER
Rick Segovia is courteous and professional. He takes good care of my vehicle.
5/7/2026
Rusty D. VERIFIED CUSTOMER
Rachel was great! The apt was late to start but there was no issue with that. Rachel explained everything that was needed and how Toyota was going to service my truck. They were very easy to talk with and I didn't not feel pressured at all to get anything extra. Might have been my best experience yet and I even paid for this service! Always happy that Toyota of SB service dept stays leveled. Thanks Rachel!!!
5/6/2026
Peter M. VERIFIED CUSTOMER
Alejandro provided excellent service. He patiently worked with me on some additional questions I had on my vehicle display. Much appreciated.