Very professional great communication. Michael 100% over the top customer sevice thanks again
7/20/2026
Miguel A. VERIFIED CUSTOMER
Excelente
7/20/2026
Richard F. VERIFIED CUSTOMER
Nice service advisor very helpful. Will ask for again next time. Answered all my questions, thank you
7/19/2026
John B. VERIFIED CUSTOMER
Mike was awsome greatest person outstanding very professional I will tell everyone I know Santa Barbra is a #1 great Company Thank you. Regards, John B
7/19/2026
Marcos P. VERIFIED CUSTOMER
I wasn’t happy with Michale stump service,hopefully on my next service I don’t have him.
7/19/2026
Collette B. VERIFIED CUSTOMER
Had an appointment at 9:30. Spoke to the service representative who assured me that I would have my car within two hours. Three hours later, I had not had my vehicle. I went out and inquired, and was told that my vehicle was still in the queue to be serviced. This was my first time at this dealership having recently moved to Santa Barbara. Had I known this I would’ve made ultimate arrangements. I immediately asked that they handover my keys and rescheduled my appointment because I had another appointment at two. I was very dissatisfied with the whole process. I was very vocal about it with the staff.
7/19/2026
Craig B. VERIFIED CUSTOMER
Tod was great!
7/19/2026
Nica E. VERIFIED CUSTOMER
Michael was fantastic. So helpful and kind. Makes me want to come back to Toyota of SB. The only thing I don't like is that you don't accept credit cards - or charge a fee for them. For a large company like Toyota that seems inappropriate.
7/18/2026
Morgan E. VERIFIED CUSTOMER
Rick and Brian were extremely helpful and efficient!
7/18/2026
Rick M. VERIFIED CUSTOMER
Great people and great service.
Thank you.
7/17/2026
Cindy A. VERIFIED CUSTOMER
Michael and the team are well organized, friendly and professional- we appreciate you!
7/17/2026
Cynthia Y. VERIFIED CUSTOMER
Rick is so darn good at his job. He always goes above and beyond. Rick is such a good communicator. Hope you treat him well. He really makes getting my car serviced such a pleasure.
7/17/2026
Shawn A. VERIFIED CUSTOMER
People are lazy and have no respect
7/17/2026
Anna T. VERIFIED CUSTOMER
Was sent a message part way through the service for some recommended additions for tire alignment for new tires when my tires are only half way through their lifetime. It was confusing to me and felt borderline fraudulent to try to get me to add that on to my service at this time. As a result I will be skeptical of future additional work suggestions by SB toyota
7/17/2026
Terry U. VERIFIED CUSTOMER
Jon was a pleasure to work with. Fast good service. He provided me with a loaner car so dealer recall notice could be fixed.A very good service manager.
7/16/2026
Kai L. VERIFIED CUSTOMER
I brought my vehicle in for repair, and Rachel was great throughout the entire process. The vehicle was fixed under warranty, and Rachel took care of everything, and made sure I was kept in the loop. Thank you again.
7/16/2026
Yvonne K. VERIFIED CUSTOMER
Excellent service with a smile ☺️
7/16/2026
Tod S. VERIFIED CUSTOMER
Outstanding service
7/16/2026
Silvia G. VERIFIED CUSTOMER
I am a very senior customer. Rick helped me by explaining all aspects of the service on my car and aided me obtaining an Uber ride home with a voucher