Rick was super personable, happy to come back for my next service
3/21/2026
Rosemary V. VERIFIED CUSTOMER
Thank you and your men for fixing my car. The problem I had was solved. No more flat tire or tires alert. Thank you and thank you for the oil change.
3/20/2026
Kim D. VERIFIED CUSTOMER
I am extremely appreciative of Rick Segovia. He is so helpful, kind, friendly. He always keeps me up to date, and I always get to work on time (thanks to Rick AND the mechanics!).
3/20/2026
Ruth A. VERIFIED CUSTOMER
Tod had been great over the many years I’ve known him!
3/20/2026
John T. VERIFIED CUSTOMER
Tod is an Outstanding representative of Toyota. What a gentleman and a pleasure to work with. We are always impressed with his professionalism and knowledge. Please pass on our gratitude for his welcoming presence and thorough assessment of work needed and completed. We have been regular customers for many years and wouldn’t think of having our Prius serviced anywhere else.
3/20/2026
Linda P. VERIFIED CUSTOMER
Thank you. I fill the survey when I get it
3/19/2026
Janet R. VERIFIED CUSTOMER
High quality, personal service.
3/19/2026
Pam R. VERIFIED CUSTOMER
they try to charge me $439. for a broken tailight. they say the moisture gets in and will short it out. they say it is a legal liability. but it isnt the tailight, just the tiny reflector underneath it is broken which has no connection to tailight. also charge $39 to put frigi fresh perfume in air conditioner which gave me an asthma attack. i had to get treatment and leave the car windows open all night. how can i ever go back? i wanted to investigate the exchange program for new car but i cant stand to even drive by
3/18/2026
Beatrice L. VERIFIED CUSTOMER
Great service
3/18/2026
Kerry S. VERIFIED CUSTOMER
Todd was great. Enjoyed working with him. Professional and compatible demeaner.
3/18/2026
Julian C. VERIFIED CUSTOMER
Thank Toyota of Santa Barbara for helping me in an emergency I was having with my Vehicle. All the Staff that I met made me feel welcome. I appreciate all the staff I meant they were professional and caring. Thanks again.
3/17/2026
Aaron P. VERIFIED CUSTOMER
I’m very very mad about the service
After the service l drove my car to work and 2 lights came out
-check veicle stability control system on
-check engine light on
I returned on Monday l talk to the guys about it and then l pay 235.00
This is not Fer
3/17/2026
William L. VERIFIED CUSTOMER
courteous and straight forward
3/17/2026
Ceci C. VERIFIED CUSTOMER
Rachel was very nice and friendly, unlike my previous experience last time I was there. ☺️
3/15/2026
Linda P. VERIFIED CUSTOMER
Visit was great
3/15/2026
Marciano C. VERIFIED CUSTOMER
He was very good and helpful keep people like him
3/15/2026
Dorothy F. VERIFIED CUSTOMER
Thank you!
3/15/2026
Carlos B. VERIFIED CUSTOMER
Rick was very professional as was the gentlemen who checked me in.
3/15/2026
Adam S. VERIFIED CUSTOMER
George Jimenez is a fantastic service advisor. Always kind and professional. Most importantly, super knowledgeable.