Tod provided very good service. We will comtinue to use your company to service pir RAV.
4/23/2026
Joshua W. VERIFIED CUSTOMER
Very prompt. My car was done within two hours. I was contacted right away. I like the easy text communication. I was offered a voucher for Uber to get back to the dealership! Much appreciated!
4/23/2026
David M. VERIFIED CUSTOMER
George was a pleasure to work with, not the first time I’ve had to opportunity.
In terms of the dealership, and newer ownership a couple years ago,
All of my detailed service records for the 2011 tachoma were deleted and no longer available from my original purchase, in particular whether my transmission was ever serviced.
This has in effect caused me a great deal of dissatisfaction.
Perhaps there could be a means of clawing them back into your system.
Just a suggestion. Sure I’m not the only one who was disappointed with this.
4/23/2026
Celene S. VERIFIED CUSTOMER
Great customer service
4/23/2026
Maria B. VERIFIED CUSTOMER
exelent service for all employees thank you
4/23/2026
Sean H. VERIFIED CUSTOMER
Tod was great. Only comment is I remember a time when car dealerships, when you would get car serviced, would wash car and offer to take you home after you drop car off and pick up. Would be great if that would be considered again.
4/22/2026
Maria S. VERIFIED CUSTOMER
I appreciate all the help in the process. Thank you!
4/22/2026
Cathleen W. VERIFIED CUSTOMER
Rick was kind and helpful, explained everything. And
Did his homework on my warranty so I left happy.
Rick provided excellent customer service ????
4/22/2026
Helena H. VERIFIED CUSTOMER
Good communication.., all fine thanks
4/22/2026
Alice M. VERIFIED CUSTOMER
Rick Segovia is attentive to detail, explains the procedure and the expectations.
He is calm and positive, thorough and has good connection with his customers.
He is a positive representative for Toyota.
4/22/2026
Jim W. VERIFIED CUSTOMER
I always ask for Tod when having my Toyota serviced. He’s efficient, personable, straightforward and gives me the information I need with to proceed with maintenance and repairs with minimal fuss. In fact, working with Tod is one of the reasons I’ve been consistently satisfied with my experience here!
4/21/2026
Mukesh P. VERIFIED CUSTOMER
First time dealing with Tod,he was very helpful and professional. He gave me all the information i needed. Thank you Tod
4/21/2026
Tokio-Us Llc. VERIFIED CUSTOMER
I didn’t make an appointment but they were really nice and super quick!
4/21/2026
Julia O. VERIFIED CUSTOMER
Thank you so much for excelent job .
4/21/2026
Richard C. VERIFIED CUSTOMER
I was overwhelmingly satisfied with Michael’s customer service! He was quick to respond and answered every question I had with a smile!
100% would take my vehicle to this location again.
4/20/2026
Ted D. VERIFIED CUSTOMER
Awesome service. Daniel was very helpful and knowledgeable. I didn't think we needed so many repairs, but Daniel walked me through it and it all made sense.thanks
4/20/2026
Evan B. VERIFIED CUSTOMER
John was great. He updated me on the entire process. Highly satisfied
4/20/2026
Foygel K. VERIFIED CUSTOMER
I brought two fobs with keys to be programmed; the keys got cut and programmed but for some reasons the fobs could not be. I discovered that they don't work once I left Toyota and called Michael back. He then spoke to the mechanics and informed me of the issue. It should have been communicated to me within those two days that my car was at Toyota, and I would have said to not do it. My main goal was to have remote fobs, NOT the keys. There is a clear lack of communication, and I was overcharged $300 for the job that wasn't done. I would like to ask for a refund.
4/20/2026
Dave S. VERIFIED CUSTOMER
John is a fine permanent addition to your team. Good work!
4/19/2026
Ramon P. VERIFIED CUSTOMER
Tod was very thorough in his explanation of the services. He accommodate us in our time constraints and suggested services in the future that made us aware. Tod gave very good customer service.