Daniel is exceptionally competent, friendly, and professional.
2/27/2026
Oliver G. VERIFIED CUSTOMER
Rick was amazing. Very attentive and able to keep his word about getting the car serviced by mid-afternoon.
2/26/2026
Jaime S. VERIFIED CUSTOMER
Melody Cruz did a great job and very helpful.
2/26/2026
Gary Y. VERIFIED CUSTOMER
No comment
2/26/2026
Nicole L. VERIFIED CUSTOMER
Super friendly, super efficient, and helped me a while back with an off and random issue I had with my Corolla. Good to see he has a desk in the service dept now! Looking forward to working with Alex much more in the future
2/26/2026
Kathryn A. VERIFIED CUSTOMER
I’m not the expert on Car Play. Since Car Play comes with my Toyota, I was hoping the workers in the Service Dept would be trained on Car Play and, therefore, could have fixed the problem. Even though I told the Service Department three times that the disconnect on Maps came when I was on long trips, and never around town, they didn’t question the significance of that information.
Instead a sales clerk heard me tell this info to the sales manager to whom I had paid more than $30,000 for my Toyota. He kindly looked at my phone to discover that “cellular”needed to be turned on for maps to work properly outside of local WiFi ranges.
I hope this information might help with other customers who have this problem.
2/26/2026
Sholeh M. VERIFIED CUSTOMER
Rick was great
2/26/2026
Denisha B. VERIFIED CUSTOMER
I would like to give a special thanks you to Luis,Emmanuel,Isais and Alejandro.You all were professional.Toyota SB I now have a car that is reliable for my family.Im grateful and appreciate your kindness.
2/26/2026
Josh L. VERIFIED CUSTOMER
Melody was professional and very easy to work with when I brought in my car. She made getting the service I needed with ease and hassle free. I appreciate her transparency with the estimated costs for the service I needed and about how long it would take.
2/26/2026
Brian J. VERIFIED CUSTOMER
Alejandro did an amazing job. Henry did a very detailed safety inspection on the truck. Thank you to them both for a great experience.
2/25/2026
Dustin W. VERIFIED CUSTOMER
Rachel is excellent.
2/25/2026
Joyce A. VERIFIED CUSTOMER
Some smelly stuff was put in my car and I really don’t like it. Can it be removed?
2/25/2026
Emma H. VERIFIED CUSTOMER
Rick is truly the best! He consistently delivers top quality service with a warm, friendly attitude that makes every visit a great experience. His outstanding customer care is a big reason I continue coming back to Toyota. Thanks to Rick’s expertise and professionalism, I always feel confident that my car is in the best possible hands.
2/25/2026
Karen G. VERIFIED CUSTOMER
Rick was great. I will be back based on his customer service Make sure you keep him around.
2/25/2026
Quincy S. VERIFIED CUSTOMER
Love my truck love Santa Barbara Toyota
2/25/2026
Jorge R. VERIFIED CUSTOMER
Alex was polite and quite transparent on whats being done to my vehicle during the service. I felt confident on the work done and the attention to detail. It was a pleasure meeting and also chatting with Alex and some of the techs.
2/24/2026
Hiroki T. VERIFIED CUSTOMER
Alejandro always great customer service and great Hospitality.. I will keep going to Toyota Goleta and ask Alejandro will take care of me. Thank you for again great customer service today.
2/24/2026
Bill B. VERIFIED CUSTOMER
Tod was great. Kept me up to date with additional work needed and had the vehicle ready in a timely matter.
2/24/2026
Dana O. VERIFIED CUSTOMER
Sorry for the mix up, you have a good crew!
2/23/2026
Liqiang H. VERIFIED CUSTOMER
Melody is very helpful! I learnt many good suggestions and tips!