Rachel was is a very nice person and did a good job.
I brought my 2018 Corolla in at 8:30. Wasn’t ready until 2:30. The only service was the garage found a bolt in the front driver’s side tire. I wondered why they didn’t take the bolt out and repair the tire? There was no diagnostic test done. The length of time for this kind of result is unreasonable. I was also told I needed all new tires. I declined because I could get a better deal. In turned out I didn’t need new tires at this time. I went elsewhere and they pulled out the bolt, repaired the tire and d didn’t charge a penny. Maybe your employees need better salary.
4/7/2026
Monica R. VERIFIED CUSTOMER
Tod is very helpful and kind. He takes the time to explain the nitty-gritty details, which I appreciate a lot. Overall great service and a great experience every time I work with him.
4/7/2026
Simran S. VERIFIED CUSTOMER
Rachel was awesome! Great at communication, efficient, and friendly! My experience was made better because of her
4/7/2026
Jose R. VERIFIED CUSTOMER
Excellent
4/6/2026
Marc F. VERIFIED CUSTOMER
Alejandro was a PRO! He remembered me and followed through on everything he said was going to happen. I look forward to my next service
4/6/2026
Joe H. VERIFIED CUSTOMER
While i understand that this is not Tod’s fault, he appeared dismissive of the issue with the window even after i showed him the video of the window not working. This was especially frustrating since the issue didn’t exist until your service department fixed the problem with the door that the person serving me said happens in the factory. I wouldn't expect you or anyone would be pleased with purchasing a brand new vehicle and experiencing these types of issues. Overall, the service i have received has been second rate since the time i purchased the vehicle. I am concerned that the issue will continue to happen, at which point i guess i will have to lawyer up!
4/6/2026
Eric J. VERIFIED CUSTOMER
Daniel gave me an accurate prediction of the time required for the work. He also gave me an accurate estimate for the cost.
4/5/2026
Gina M. VERIFIED CUSTOMER
Rick was professional and patient. He helped me resolve a difficult service issue and accomdiated me in order to resolve the problem.
I also appreciate the whole service department for their excellent customer service.
4/5/2026
Rebecca R. VERIFIED CUSTOMER
Tod was excellent today with communication & exceeded expectations with my servicing.
4/5/2026
Matthew C. VERIFIED CUSTOMER
I felt that I was getting recommended unnecessary service options and everything was overpriced.
4/5/2026
Charlene O. VERIFIED CUSTOMER
Rick and Kodo were timely and professional. I hope the manufacturer survey is quick and to the point. Thank you for asking for feedback.
4/5/2026
Jhonny V. VERIFIED CUSTOMER
Excellent service very friendly workers, I am filling like in home.
4/5/2026
Kimberly L. VERIFIED CUSTOMER
Tod has spoiled me, therefore I expect only the very best. He has never disappointed. Thorough, professional, efficient and easy to work with. Thank you.
4/4/2026
Brian S. VERIFIED CUSTOMER
George was awesome! He took care of us under short notice and made the whole entire experience, professional and a pleasure to work with him!
4/4/2026
Cynthia Y. VERIFIED CUSTOMER
George was so helpful. Service was fast. Mechanics sent me a great video. Thank you
4/4/2026
Ronald R. VERIFIED CUSTOMER
Very nice professional took time to explain options. Good job
4/4/2026
Leanna L. VERIFIED CUSTOMER
Rachael was timely, friendly and provided excellent service.
4/4/2026
Gina M. VERIFIED CUSTOMER
Thank you to Rick and his team for their professionalism and patience in helping me resolve my service issue
4/3/2026
David W. VERIFIED CUSTOMER
Okay great
4/3/2026
Bruce V. VERIFIED CUSTOMER
Alejandro was helpful, considerate, organized and patient.
Bruce V