Ms. Rachel Maseda has assisted me over the years and her engaging manner, knowledgeable assistance, personable communication is very appreciated. The sign in procedures to be performed on my vehicles as well as the completion and necessary. Documentation are always flawless. Thank you very much Rachel for your professionalism. Respectfully, Michael Y
4/9/2026
Payton C. VERIFIED CUSTOMER
Best service advisor ever in Santa Barbara! Got my car in tip top shape!
4/9/2026
Bruce Or. VERIFIED CUSTOMER
5 stars for Daniel Barcelo
4/9/2026
Edgar H. VERIFIED CUSTOMER
He was great and honest person, thank you Tod
4/9/2026
Sierra R. VERIFIED CUSTOMER
Gracias
4/9/2026
Ronie V. VERIFIED CUSTOMER
Very polite and good service
4/8/2026
Frederick P. VERIFIED CUSTOMER
Thank you Tod!
4/8/2026
John M. VERIFIED CUSTOMER
George was very clear, efficient, and friendly!
4/8/2026
Julia F. VERIFIED CUSTOMER
It's so nice to be offered suggestions but not pressured into anything. Wait time was short and staff we're friendly professional.
4/8/2026
Amber N. VERIFIED CUSTOMER
Rick was fantastic, and he is always helpful. I very much appreciate his customer service and expertise. Thanks!
4/8/2026
Daniel P. VERIFIED CUSTOMER
Tod was very respectful and professional. I had a really busy day so he let me bring my vehicle in early as well as made arrangements for me to pick up the vehicle even after the service department closed. Thank you Tod and Toyota!
4/8/2026
Eric O. VERIFIED CUSTOMER
George did a great job.
Santa Barbara Toyota is officially our new home to take care of both my tundra and Sarah Sequoia. Thanks for the clear communication and execution getting both of these cars back on the road.
4/8/2026
Susan A. VERIFIED CUSTOMER
Excellent service for the past 30 years!
4/8/2026
Zachary D. VERIFIED CUSTOMER
Long wait time for an oil change and unreasonable uber credit for a round trip ride home. I ended up having to pay out of pocket for an uber ride back to the dealership. I asked for an additional credit so I can pick up my vehicle and I was told no by Tod. It’s Toyota of Santa Barbara so please give an uber credit that reflects your area. Or it could be called Toyota of Goleta and would make more sense as to why you only offer enough credit to be shuttled within Goleta. Bring back the shuttle
4/7/2026
Lance L. VERIFIED CUSTOMER
Didn’t get a breakdown of work done,
Almost late to work because of lack of urgency/communication
Now I’m smelling an odor in my cab that doesn’t seem right.
Not too thrilled on today’s service
4/7/2026
Brennan K. VERIFIED CUSTOMER
On time and very professional
4/7/2026
Angela K. VERIFIED CUSTOMER
Rachel was an amazing awesome rep explaining the service and listening toy part respectfully and patiently. All staff were exemplary. Thank you so much!
4/7/2026
Michael G. VERIFIED CUSTOMER
Tod managed my appointment like a pro — knowlegeable, efficient, and friendly. It’s an example why I return year after year.