George was amazing! 10/10 service. He was super attentive and explanatory about everything with my vehicle.
4/3/2026
Daniel B. VERIFIED CUSTOMER
I was first greeted by Julio, who performed the media service. Very polite.
I was then directed to George who explained the recommended service for my Tacoma. Excellent service over all and in a timely manner.
Much appreciated....
4/3/2026
Devin T. VERIFIED CUSTOMER
Alejandro was great.
4/3/2026
George D. VERIFIED CUSTOMER
Todd was incredible to work with
4/3/2026
Christopher A. VERIFIED CUSTOMER
Rachel is awesome
4/2/2026
Katherine Z. VERIFIED CUSTOMER
Todd did his utmost to stay in touch through the process of several add-on recommendations and still moved the process forward so I didn’t spend the entire day there. He was patient and kind, obviously knowledgeable. He’s been my point of contact for so many years, and I appreciate his ma
4/1/2026
David V. VERIFIED CUSTOMER
It’s always a pleasure to work with Tod.
4/1/2026
Joann S. VERIFIED CUSTOMER
It was so good to “be back home”
It was great seeing and dealing with Rachael again. She is bar none
Everyone was so nice and we didn’t just feel like a customer.
4/1/2026
James F. VERIFIED CUSTOMER
Tod. Very helpful.
4/1/2026
Tod S. VERIFIED CUSTOMER
Outstanding service
4/1/2026
Patricia V. VERIFIED CUSTOMER
****-****-xxxx if you want to talk to me to get my feedback -
I am totally disgusted with Toyota of Santa Barbara and will be completely hard pressed to ever go back after 20+ years.
4/1/2026
Fernando D. VERIFIED CUSTOMER
Good thanks
3/31/2026
Benito M. VERIFIED CUSTOMER
Everyone was very kind, competent and professional! We were given constant updates on the car repair progress. Benny,Noah,and Richard gave us exceptional care as well as all the staff.Thank you!
3/30/2026
Tod S. VERIFIED CUSTOMER
Outstanding service
3/30/2026
Nicholas P. VERIFIED CUSTOMER
Service was friendly and fabulous. Price gauging and service done on vehicle that I did not ask or give OK. Was not given an estimate and waited four hours when told it would be 1hr. Very friendly and helpful staff otherwise
3/29/2026
Ismael R. VERIFIED CUSTOMER
Thanks for fixing my problem, which American tire caused ! Was nice and stress free! To get my car back to normal! Rachel did outstanding job hearing my problem, I had with car and communicating to the technician which fixed it! Meant a lot to me !!!!
3/29/2026
Tim L. VERIFIED CUSTOMER
The amazing service I have received from SB Toyota, and Todd is fabulous. I do however want to let you know that you need to completely change your customer service waiting lounge.
It is unpleasant and just nasty. Today it was not large enough, dirty, stuffy and not representative of the great Toyota experience.
I really appreciate the quality of the employee's but believe you can do much better.
Maybe survey the customer's who wait for their car's. I am available to meet with you and show you how to fix your lounge.
Sincerely Tim L
3/28/2026
Edward C. VERIFIED CUSTOMER
Tod was great and I know the car is always wonderfully taken care of.
3/28/2026
Victoria D. VERIFIED CUSTOMER
Rachel is very attentive and knowledgeable !!
She made my visit there very pleasant and reassuring!!
Thank you!
3/28/2026
Dustin W. VERIFIED CUSTOMER
Tod was so nice and helpful. He made the experience easy and convenient. Communicated needs, pricing and timing. Thanks, Tod!