I really appreciate my service Rep. Mary, she's always help, knowledgeable and makes sure that my time at the dealer. is exceptional. GO Mary
4/1/2026
Wayne M. VERIFIED CUSTOMER
Professional, knowledgeable, courteous she should have a raise.
3/30/2026
Robert B. VERIFIED CUSTOMER
He was quite good. The only problem is that the intermitent rattle still exists. No sound the first day but it has come one for a short period twice already
3/29/2026
Ricardo S. VERIFIED CUSTOMER
Mariela was very helpful and has always been. You have an excellent employee that makes connections with all her clients....she's amazing.
3/29/2026
John H. VERIFIED CUSTOMER
Kyle was very helpful. He communicated all details and kept me informed throughout the day. He was so easy to work with. Thank you Kyle.
3/28/2026
Emanuel W. VERIFIED CUSTOMER
Satisfied
3/28/2026
Young C. VERIFIED CUSTOMER
He is so kind.
3/27/2026
Jorge S. VERIFIED CUSTOMER
Communication was great
3/27/2026
Jongwook P. VERIFIED CUSTOMER
He is so kind
3/27/2026
Maxine G. VERIFIED CUSTOMER
Good service
3/27/2026
Bradley P. VERIFIED CUSTOMER
Kyle provided a heighten level of professionalism with a personal touch. The overall experience was excellent. Thank you Kyle and the team @ Norm Reeves Genesis!!
3/25/2026
Jacob B. VERIFIED CUSTOMER
Edwin was excellent! It's the process of picking up my car when I went to pick it up the girl who help me was not friendly she asked what I needed I informed her I came to pick up my car and she brought a paper for me to sign didn't say what it was said sign it then I asked what it was for then she brought my keys and said my car could be at 2 places didn't know where it was and she said for me to go look for it after spending 1560 on maintenance this was horrible service
3/25/2026
Tania D. VERIFIED CUSTOMER
.
3/24/2026
Anthony F. VERIFIED CUSTOMER
Keep up the great job
3/24/2026
Roynesha M. VERIFIED CUSTOMER
Everyone so nice made me feel at home answered all my questions
3/23/2026
Paul M. VERIFIED CUSTOMER
Amazing customer service I will always be buying Genesis in the future
3/22/2026
Charles P. VERIFIED CUSTOMER
Thank you
3/22/2026
Kavin M. VERIFIED CUSTOMER
You guys always do a great job in customer service