Mary was very helpful throughout the service process!
2/25/2026
Edna V. VERIFIED CUSTOMER
It took 4 visits lasting a total of 43 days, not to mention 4 separate calls to AAA to deal with jump starts to my vehicle due to ongoing battery drain issues, but it looks like the most important and ongoing issues have finally been addressed. I appreciate Kyle’s patience in dealing with me, because I’ve been pretty grumpy about my vehicle’s issues never seeming to have been addressed. I’m glad things are finally better now and I feel my vehicle is now reliable.
2/25/2026
Keon Jin. VERIFIED CUSTOMER
He was service so nice and good feedback. Also very convinece about service. I’m so satisfied with his service and attitude
2/23/2026
Louie M. VERIFIED CUSTOMER
On Feb 21 Mary called me and said I could pick up my serviced Ev on Sunday . So on Sunday I called to pick up my Ev for the dealership, and waited about 30 min to get the key , talk briefly with the manager and he was too busy , after waiting I decided to take
My car via app / card key and left . The key would have too 2 min to get ? But he wanted me
To wait . Ridiculous
I even called that am to
Make
Sure that a can pick it up …. No key
2/23/2026
Anthony K. VERIFIED CUSTOMER
Edwin is very responsive, professional and courteous. Pleasant to work with Edwin
2/22/2026
Wallace W. VERIFIED CUSTOMER
I was well pleased that Kyle handled the issue with my car to my satisfaction.
2/22/2026
James S. VERIFIED CUSTOMER
Very satisfied with service. Mariel was terrific
2/22/2026
Kennyka J. VERIFIED CUSTOMER
Edwin is always very helpful. He's an excellent service advisor
2/20/2026
Cliff F. VERIFIED CUSTOMER
Fantastic service! Very professional and accommodating.
2/20/2026
Gary F. VERIFIED CUSTOMER
The entire team from service advisor to valet to loaner were excellent! No wait and service completed quicker than estimated.
2/20/2026
Henry A. VERIFIED CUSTOMER
I will most definitely participate in any survey that is sent. Miss Valdez help me out a great deal was very professional and answered all my questions.
2/20/2026
Kellie D. VERIFIED CUSTOMER
Edwin went above and beyond taking care of my vehicle. I would recommend him to anyone
2/20/2026
Kyoung L. VERIFIED CUSTOMER
Kyle was great man who can take care of his customer. Thank you Kyle, keep up the good work!
2/20/2026
Anika P. VERIFIED CUSTOMER
Edwin was great! He went above and beyond for my car! Super grateful.
2/19/2026
Elizabeth R. VERIFIED CUSTOMER
Mary was excellent, the whole process was so streamlined. My service, my loaner, and her communication.
2/19/2026
Phyone P. VERIFIED CUSTOMER
reliable service has been demonstrate
d through out and we are happy.
2/18/2026
Jung C. VERIFIED CUSTOMER
Hello,
After receiving the recent maintenance service for my vehicle at your center, I received the multi point inspection report that was emailed to me.
While checking the report, I noticed conflicting information regarding the brake inspection.
In the first email I received, the brake inspection was marked as “ Not performed.” However, after I contacted you with a question, the second email you sent showed the same item marked as “performed.”
To clarify the accurate service report, I would like to request the following documents:
1) The original Repair Order for this service visit - I would like to verify items that the technician actually checked and recorded.
2) The brake pad thickness measurements (in mm)- If the inspection was performed, the pad thickness values should be documented.
3) The original multi point inspection sheet - I am requesting the internal version completed by the technician, not the costumer-facing email summary.
I would like to confirm exactly what was performed during the service.
Please review and respond a your earliest convenience.
Thank you.
2/16/2026
Mark F. VERIFIED CUSTOMER
Mary is fabulous and takes pride in making sure the customer is comfortable. Answers all of your questions and is very knowledgeable.