The Genesis app is very confusing. I would like to have a discussion with someone who is acquainted with the system and can possibly set it straight on my app.
Philip Y
2/15/2026
Bruce R. VERIFIED CUSTOMER
I was completely satisfied with Norms Genesis and the servicing of our vehicle. They kept us informed throughout the entire process via text message. The service department did a great job. From pick up to delivery everything was at 10.
2/15/2026
Megan L. VERIFIED CUSTOMER
Excellent customer service provided by Kyle as always!
2/15/2026
George Z. VERIFIED CUSTOMER
Job well done! Thank you Edwin for your attention to details.
2/13/2026
Tony P. VERIFIED CUSTOMER
Thank you for your fast and good service !
2/11/2026
Maria D. VERIFIED CUSTOMER
Always helpful and kind thank you for your help!
2/11/2026
Andrew J. VERIFIED CUSTOMER
Edwin continues to go above and beyond to ensure customer satisfaction by explaining maintenance schedule, forseen costs & estimated time at dealership. He is personable, easy to speak to, and maintains a positive and approachable demeanor.
2/11/2026
William S. VERIFIED CUSTOMER
Kyle is very good at his job. Nice waiting area.
2/11/2026
Felicia B. VERIFIED CUSTOMER
He has great customer service quick and efficient. Things are always done right in the beginning. I never have any problems. I just want to say tThank you Edwin…..
I love the new Genesis dealership .
2/11/2026
Pamela C. VERIFIED CUSTOMER
Service was good but the car delivery app never works so I don't know when the driver arrives. Please let your driver company know that.
2/8/2026
Carol K. VERIFIED CUSTOMER
Mary was very helpful, professional and a pleasure to work with
2/7/2026
Aoife J. VERIFIED CUSTOMER
As always, great service from the norm reeves genesis team.
2/7/2026
Martin U. VERIFIED CUSTOMER
Edwin is a great asset to Norm Reeves Genesis. Always a pleasure to interact with him to ensure best operation of my vehicle
2/7/2026
Olga G. VERIFIED CUSTOMER
Kyle was kind and made me feel confident in my purchase and service.
2/5/2026
Alexander S. VERIFIED CUSTOMER
Mary is great! Super helpful.
2/4/2026
Liping S. VERIFIED CUSTOMER
Overall excellent service. Felt well taken care of.
2/2/2026
Steve K. VERIFIED CUSTOMER
Quick follow up
Actuall phone call
My advisor was great
1/31/2026
Justin T. VERIFIED CUSTOMER
Great service easy process
1/30/2026
Ben Rob. VERIFIED CUSTOMER
Edwin was amazing. Top tier support and friendly customer service.
He did everything to ensure I was absolutely satisfied with my experience.