Please note that our car went back to the shop the next day. We don't blame Kyle but we are not happy.
2/28/2024
Wallace P. VERIFIED CUSTOMER
Absolutely,
Mary alway provide great customer service
2/27/2024
Raul L. VERIFIED CUSTOMER
Mariela was very helpful and nice, Great service.
2/27/2024
Caesar A. VERIFIED CUSTOMER
Came in without an appointment and arrived around 1pm and was taken in and was told it would take till the end of the day and it was done sooner then expected. I appreciate this great service that was provied.quick and efficient.
2/27/2024
Paul D. VERIFIED CUSTOMER
Mariela is the greatest!!
2/27/2024
Kristin K. VERIFIED CUSTOMER
Mariela is always very helpful. With my vehicle in the shop for such a long time, she provided excellent communication and was always pleasant to work with. We appreciate her!
2/27/2024
Neil G. VERIFIED CUSTOMER
Super helpfulll, thanks!
2/26/2024
Eugene P. VERIFIED CUSTOMER
Genesis seems to be struggling to build a service network across the country to back up its great cars. I am fortunate to have Norm Reeves’s great service here. It does make me hesitant to drive across country, however.
2/25/2024
Tony L. VERIFIED CUSTOMER
Kyle was great and made sure everything was explained to me. It was great meeting him in person cause I used to do everything through valet service.
2/24/2024
Warren W. VERIFIED CUSTOMER
I am satisfied so far, but the work has not been completed yet.
2/24/2024
Steven H. VERIFIED CUSTOMER
Mariela was very friendly and kept me updated on the status of my service
2/23/2024
Edward C. VERIFIED CUSTOMER
Did a great job and enjoyed meting with her for my service on my car
2/23/2024
Manuel U. VERIFIED CUSTOMER
Excellent service. Answered my questions and my concerns quickly and efficiently. He is well trained and very knowledgeable .
Excellent communication skills
2/23/2024
Chae P. VERIFIED CUSTOMER
Kyle was super friendly and amazing!
2/23/2024
Briana F. VERIFIED CUSTOMER
The entire genesis team was amazing and the communication was superb. Appreciate it.
2/23/2024
Steven H. VERIFIED CUSTOMER
Great customer service. Kyle did a great job. He deserves a big raise.
2/23/2024
Suzanne B. VERIFIED CUSTOMER
I am grateful for the valet experience it really helped me to manage my time for the day. The team driver had great service and I appreciate the follow-up the day before, when the team driver was on its way and. While it was going through servicing. Excellent experience overall.