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Real Reviews from VERIFIED CUSTOMERS
Diane M. VERIFIED CUSTOMER
Kyle was awesome! So helpful, fast, efficient and kind. Really appreciated his friendly service, thank you
5/16/2026
Jerry L. VERIFIED CUSTOMER
Very professional and courteous. Will be back
5/16/2026
Janelle T. VERIFIED CUSTOMER
The experience was concise and professional.
5/15/2026
Alan M. VERIFIED CUSTOMER
Always well taken care of!
5/15/2026
Alejandro C. VERIFIED CUSTOMER
Kyle has always been friendly communicative and professional. A true asset to the business.
5/15/2026
Yvette F. VERIFIED CUSTOMER
Edwin is always so professional and timely when I bring my vehicle in. He listens and provides good feedback.
5/14/2026
Clarence H. VERIFIED CUSTOMER
Kyle was professional but I thought the treatment by Genesis was arbitrarily and dismissive. The auto I bought had hidden flaw and wasn’t taken care of.
5/14/2026
Donald K. VERIFIED CUSTOMER
Kyle is great. I enjoy working with him.
5/14/2026
Candice C. VERIFIED CUSTOMER
Edwin was great. Hands down the best service experience I’ve had at Genesis. He got me in and out quickly and updated me while I waited. Thank you Edwin!
5/13/2026
John G. VERIFIED CUSTOMER
Edwin was the epitome of excellent customer service. Kind, responsive, and professional throughout.
5/13/2026
Oleg S. VERIFIED CUSTOMER
Complete satisfaction.
5/11/2026
Donald H. VERIFIED CUSTOMER
Please give me a call to share with you my experience
5/9/2026
Heather G. VERIFIED CUSTOMER
My service representative was great. She was helpful and knowledgeable. However, I am not satisfied with the detail that was done on my car. My new car had some marks that they were going to try to remedy by detailing it, which was not successful. Unfortunately, in the process, they used some scented products in my car and left a terrible smelling air freshener in there and it completely ruined my new car smell. Please advise your detailing service not to put any scented things in a brand new car. I’m very upset about this.
5/7/2026
Matthew L. VERIFIED CUSTOMER
My car was completed within 30 minutes which I appreciated.
5/7/2026
Kevin L. VERIFIED CUSTOMER
Exceptional service as always!
5/6/2026
Gideon L. VERIFIED CUSTOMER
Mariela is the best! She handled everything I asked and then some!
5/3/2026
Natalie B. VERIFIED CUSTOMER
Amazing service!
5/2/2026
James H. VERIFIED CUSTOMER
Completely satisfied with the service and Mary.
5/2/2026
Robert Z. VERIFIED CUSTOMER
My rep did a nice job
5/1/2026
Rose P. VERIFIED CUSTOMER
Appreciate Mariela’s professionalism and courtesy. Thank you Rose
5/1/2026