Thanks for his excellent service and professionalism. Good experience.
6/6/2026
Stephan V. VERIFIED CUSTOMER
He’s the best. Was on top of it with updates
6/6/2026
Tai K. VERIFIED CUSTOMER
Better car wash will make customer happier.
Vacume inside and trunk. Wax for outside.
6/5/2026
Timothy P. VERIFIED CUSTOMER
We have been working with Edwin for a couple of years. His professionalism is exceptional, and we trust him to look out for our best interests.
6/5/2026
Donald K. VERIFIED CUSTOMER
I enjoy working with kyle.
6/3/2026
Michael P. VERIFIED CUSTOMER
Wish it didn't take 5 weeks for one part but appreciate the effort to get rid of this on going problem.
6/2/2026
Rhonda G. VERIFIED CUSTOMER
Excellent service - 5 stars. Patrick Sim was so kind and professional.
6/1/2026
Moon C. VERIFIED CUSTOMER
Great customer service & helpful
5/31/2026
Robert C. VERIFIED CUSTOMER
Ed was excellent, but the service tech did not reset the service mileage notification!
5/30/2026
James H. VERIFIED CUSTOMER
Edwin Rivas was professional and listen to my concerns and resolved it the next day. So appreciative to his speedy resolution.
5/29/2026
Paul K. VERIFIED CUSTOMER
Kyle is always pleasant to work with.
5/29/2026
Jennifer Ruth. VERIFIED CUSTOMER
Edwin is always great!
5/28/2026
Jerome M. VERIFIED CUSTOMER
Edwin is always pleasant to deal with. He is an asset to Norm Reeves.
5/27/2026
Steen B. VERIFIED CUSTOMER
every associate I encountered on my visit was courteous, knowledgeable, efficient, and friendly. truly a great experience.
5/25/2026
Victor T. VERIFIED CUSTOMER
Edwin was very attentive and answered all my questions, received great service from him.
Thank you
5/24/2026
Arleen W. VERIFIED CUSTOMER
I asked for a loaner car for the day and did not receive one. Otherwise was good. Services from other Genesis dealerships, they bring a loaner car and your Starbucks order and that’s superb “10 NPS Promotor” customer service.
5/24/2026
Elizabeth R. VERIFIED CUSTOMER
Kyle was great. Everything was coordinated while I was on my honeymoon in Italy
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