, Very accommodating… very friendly …very efficient very helpful
3/1/2024
Brandon P. VERIFIED CUSTOMER
Kyle is a prime example of why customers keep coming back, always bringing customer satisfaction. He makes sure to create a comfortable environment to every customer including myself, more then willing to answer any question and go above and beyond his duty. Kyle is a model of an employee any employer would want to represent the company. Thank you again Kyle! You are by far the best service agent I ever dealt with. This is the reason I keep coming back and commuting to this specific Genesis.
3/1/2024
Jerri M. VERIFIED CUSTOMER
Maria was very, very professional. She was very, very kind and she was very, very helpful. I loved wirking with her. I will go to her again.
3/1/2024
Joe G. VERIFIED CUSTOMER
I took it in to have the software upgraded. I have not been able to connect to to Genesis Connected it is very frustrating, especially that it is a an extra cost I am currently paying, but can't use.
2/29/2024
R&R Bakery. VERIFIED CUSTOMER
Exceptional service!
2/29/2024
Suzanne L. VERIFIED CUSTOMER
So professional and communication is excellent
2/29/2024
Lenny J. VERIFIED CUSTOMER
Job well done
2/29/2024
Ike J. VERIFIED CUSTOMER
Yes, I was very satisfied. Good job done.
2/28/2024
Sukho L. VERIFIED CUSTOMER
Very satisfied
2/28/2024
Joanne R. VERIFIED CUSTOMER
Thank You for the valet service
2/28/2024
Patricia K. VERIFIED CUSTOMER
Please note that our car went back to the shop the next day. We don't blame Kyle but we are not happy.
2/28/2024
Wallace P. VERIFIED CUSTOMER
Absolutely,
Mary alway provide great customer service
2/27/2024
Raul L. VERIFIED CUSTOMER
Mariela was very helpful and nice, Great service.
2/27/2024
Caesar A. VERIFIED CUSTOMER
Came in without an appointment and arrived around 1pm and was taken in and was told it would take till the end of the day and it was done sooner then expected. I appreciate this great service that was provied.quick and efficient.
2/27/2024
Paul D. VERIFIED CUSTOMER
Mariela is the greatest!!
2/27/2024
Kristin K. VERIFIED CUSTOMER
Mariela is always very helpful. With my vehicle in the shop for such a long time, she provided excellent communication and was always pleasant to work with. We appreciate her!
2/27/2024
Neil G. VERIFIED CUSTOMER
Super helpfulll, thanks!
2/26/2024
Eugene P. VERIFIED CUSTOMER
Genesis seems to be struggling to build a service network across the country to back up its great cars. I am fortunate to have Norm Reeves’s great service here. It does make me hesitant to drive across country, however.
2/25/2024
Tony L. VERIFIED CUSTOMER
Kyle was great and made sure everything was explained to me. It was great meeting him in person cause I used to do everything through valet service.
2/24/2024
Warren W. VERIFIED CUSTOMER
I am satisfied so far, but the work has not been completed yet.