In my 8 years going to Genesis Norm Reeves Edwin was by far the best service advisor I met. He exceeds all expectations and I have some high ones. Thank you.
1/12/2025
Christopher C. VERIFIED CUSTOMER
Uber service is not allowed to my home over limit?
1/12/2025
Won K. VERIFIED CUSTOMER
Thank you for prompt response for my genesis gv60 problems.
1/11/2025
Kendall C. VERIFIED CUSTOMER
The service was good the AI phone system is terrible
1/10/2025
Vernon S. VERIFIED CUSTOMER
Kyle did a great job. Give them a raise.
1/10/2025
Cristopher L. VERIFIED CUSTOMER
Mariela was great to work with. Very friendly and did a fantastic job keeping me updated the entire time.
1/10/2025
Eugene P. VERIFIED CUSTOMER
Mary is always so helpful and thoughtful.
1/10/2025
Oved A. VERIFIED CUSTOMER
Courteous and timely service. Well done
1/9/2025
Darrell W. VERIFIED CUSTOMER
Great service with great attendants
1/9/2025
Harold K. VERIFIED CUSTOMER
The service department has been excellent
1/9/2025
Gerardo M. VERIFIED CUSTOMER
Very informative and easy to talk you.
1/9/2025
Stephan V. VERIFIED CUSTOMER
He did a great job . Communicating throughout the process and was on top of it. He was polished and handled the service great. I’d recommend to look at him in a leadership role for your service department in the future.
1/9/2025
Adda S. VERIFIED CUSTOMER
Kyle is awesome and always helpful. He is thorough and explained everything in detail.
1/6/2025
Walter W. VERIFIED CUSTOMER
Kyle not only has a refined sense of humor, but he’s exceedingly efficient & ‘on his game!’ He quickly got me, along with my new car checked in.
I must admit that I wasn’t happy to be there.
I just recently leased my new car & it’s almost immediately ‘recalled?’
Kyle eased my irritation by providing both a loaner car for nearby shopping + a carwash for my freshly serviced Genesis. Thank you Kyle!
1/6/2025
Imran C. VERIFIED CUSTOMER
Superb service, Kyle is the best and have provided a great experience. Thank you
1/6/2025
Asma I. VERIFIED CUSTOMER
Kyle was wonderful! Professional and got me in and out in a timely manner.
1/5/2025
Zara Fine. VERIFIED CUSTOMER
NA
1/5/2025
Kay W. VERIFIED CUSTOMER
You need a larger and better waiting area for those that don't get a rental car .