Kyle and everyone that I encounter were friendly and helpful. I love that my car was vacuumed and washed, so happy :)
12/12/2024
Jacques N. VERIFIED CUSTOMER
Great service from Kyle and the shop
12/11/2024
Christian T. VERIFIED CUSTOMER
Kyle Predmore always provides the best quality care and experience whenever I bring in my vehicle to be serviced. He’s been beyond helpful since day one and it’s because of him that I wouldn’t take my Genesis elsewhere for anything. This is my third Genesis vehicle and Kyle’s expertise and knowledge in his position at Genesis reminds me of why I continue to do business with them. Thank you Kyle for always putting yourself in the customers shoes and treating us like how you’d want to be treated.
12/9/2024
Peter P. VERIFIED CUSTOMER
I wasted half a day and my tire is STILL not fixed even though I paid extra for the tire warranty. Poor communication and terrible customer service.
12/9/2024
Daniel M. VERIFIED CUSTOMER
Everything was pretty great overall but when I got into my Vehicle I noticed the hatch for the air filter hatch was removed and disposed of. I didn't pay for the service and it was removed and left empty. Also noticed that the screws were not placed into the hatch for the glove compartment.
12/9/2024
Emily L. VERIFIED CUSTOMER
Kyle always helps me service my car and has fantastic customer service. He makes the process easy and is always responsive with any questions I may have.
12/8/2024
Douglas G. VERIFIED CUSTOMER
Great customer service
12/8/2024
Denise O. VERIFIED CUSTOMER
Kyle was helpful and engaging
12/8/2024
Andrew J. VERIFIED CUSTOMER
Kyle always goes above and beyond. Hes a trustworthy specialist who is Knowledgeable and fair in his craft. Keeps me up to date with any changes or issues. Friendly and great to deal with.
12/7/2024
Elena B. VERIFIED CUSTOMER
Edwin is very kind and takes care of business. He went out of his way to make me a happy customer and indeed I came out happy after feeling a little frustrated due to a problem with my car. He took care of everything in a timely matter and even made sure I had a vehicle while mine was out of my commission. Thank you so much Edwin.
12/6/2024
Yung Sik. VERIFIED CUSTOMER
Hospitality and detailed service
12/6/2024
Randy N. VERIFIED CUSTOMER
Edwin was very good
12/6/2024
Charles S. VERIFIED CUSTOMER
Excellent truly real professionals
12/6/2024
Seung Wook. VERIFIED CUSTOMER
She helps a lot. All staff are kind and very helpful.
12/5/2024
Aiden L. VERIFIED CUSTOMER
thank you!
12/5/2024
Michael H. VERIFIED CUSTOMER
Kyle is so professional, he know what he is doing, and always follow up with me with the status of my car. I'm so happy that he was my advisor
12/5/2024
David W. VERIFIED CUSTOMER
Edwin was outstanding, he kept me informed all along the repair. Really enjoy coming to my Genesis Dealor as everyone I've ever come in contact seems to really enjoy their jobs & customers.
Thank You,
David W
12/5/2024
David W. VERIFIED CUSTOMER
Edwin was very nice and helpful when I brought in my car for the first service. He listened to all my concerns and kept me updated on the status throughout the day.
12/5/2024
Grace C. VERIFIED CUSTOMER
Thank you!
Your services excellent.
12/4/2024
John B. VERIFIED CUSTOMER
Service was excellent, friendly and efficient staff.
Quite long lead times for a loaner vehicle.