Mariela was always in contact with me. She was sending me photos of my auto parts that need to be replaced.
12/14/2024
Susan C. VERIFIED CUSTOMER
Kyle was very helpful & very sweet
12/13/2024
Uri S. VERIFIED CUSTOMER
Excellent, professional service
12/13/2024
Leslie H. VERIFIED CUSTOMER
Edwin is such a great team player. Polite and cheerful every time we speak.
12/12/2024
Michael P. VERIFIED CUSTOMER
Did a great job on the things that’s needed service and having a rental car delivered to our home was really nice. That’s a big plus for us.people were very nice and the service team kept us up to date on our car status.
And we love our car.
12/12/2024
Iliana O. VERIFIED CUSTOMER
Kyle and everyone that I encounter were friendly and helpful. I love that my car was vacuumed and washed, so happy :)
12/12/2024
Jacques N. VERIFIED CUSTOMER
Great service from Kyle and the shop
12/11/2024
Christian T. VERIFIED CUSTOMER
Kyle Predmore always provides the best quality care and experience whenever I bring in my vehicle to be serviced. He’s been beyond helpful since day one and it’s because of him that I wouldn’t take my Genesis elsewhere for anything. This is my third Genesis vehicle and Kyle’s expertise and knowledge in his position at Genesis reminds me of why I continue to do business with them. Thank you Kyle for always putting yourself in the customers shoes and treating us like how you’d want to be treated.
12/9/2024
Peter P. VERIFIED CUSTOMER
I wasted half a day and my tire is STILL not fixed even though I paid extra for the tire warranty. Poor communication and terrible customer service.
12/9/2024
Daniel M. VERIFIED CUSTOMER
Everything was pretty great overall but when I got into my Vehicle I noticed the hatch for the air filter hatch was removed and disposed of. I didn't pay for the service and it was removed and left empty. Also noticed that the screws were not placed into the hatch for the glove compartment.
12/9/2024
Emily L. VERIFIED CUSTOMER
Kyle always helps me service my car and has fantastic customer service. He makes the process easy and is always responsive with any questions I may have.
12/8/2024
Douglas G. VERIFIED CUSTOMER
Great customer service
12/8/2024
Denise O. VERIFIED CUSTOMER
Kyle was helpful and engaging
12/8/2024
Andrew J. VERIFIED CUSTOMER
Kyle always goes above and beyond. Hes a trustworthy specialist who is Knowledgeable and fair in his craft. Keeps me up to date with any changes or issues. Friendly and great to deal with.
12/7/2024
Elena B. VERIFIED CUSTOMER
Edwin is very kind and takes care of business. He went out of his way to make me a happy customer and indeed I came out happy after feeling a little frustrated due to a problem with my car. He took care of everything in a timely matter and even made sure I had a vehicle while mine was out of my commission. Thank you so much Edwin.
12/6/2024
Yung Sik. VERIFIED CUSTOMER
Hospitality and detailed service
12/6/2024
Randy N. VERIFIED CUSTOMER
Edwin was very good
12/6/2024
Charles S. VERIFIED CUSTOMER
Excellent truly real professionals
12/6/2024
Seung Wook. VERIFIED CUSTOMER
She helps a lot. All staff are kind and very helpful.