The service was fast and recently priced. I can't ask, wasn't that.And the staff was very nice
7/17/2026
Anthony C. VERIFIED CUSTOMER
It was extremely easy. The service was excellent. They were very professional and I would recommend them to anyone. Thank you.
7/17/2026
Victor A. VERIFIED CUSTOMER
Richard was great and understanding of my surprise regarding the cost of repair. He understood that a lapse in communication took place regarding the expired warranty. We were under the impression of an another warranty. He provided great service and understanding and gave me a fair price.
7/16/2026
Caesar C. VERIFIED CUSTOMER
Eduardo is awesome, excellent service on every visit.
7/16/2026
Cynthia V. VERIFIED CUSTOMER
I felt Richard took personal care of my concerns about previous service to heart ( my car was returned to me on a previous service visit with scratches….not once but upon fixing the scratches returned with additional scratches. I considered not coming back to Norm Reeves. Richard handled my car personally, as if it were his own. He took the time to make me feel at ease about returning. I won’t work either anyone else but Richard!
7/16/2026
Chase R. VERIFIED CUSTOMER
As of yet, my vehicle is not finished with the approved service (transmission replacement). As I know the part had to be ordered and given that there will need be shipping time before install, I have not been surprised by a total lack of updates since approving the replacement. I would imagine that if updates were available, I would be provided one, so as of yet I am simply being patient and understanding that time and a lack of anything of substance to update me on are my obstacles. Jesus (and the rest of the service team) have been excellent in all other ways.
7/16/2026
Victor H. VERIFIED CUSTOMER
I liked the communication and attention to my requests
7/16/2026
Elsa T. VERIFIED CUSTOMER
Mike was the best! Thank you !
7/16/2026
Daryl B. VERIFIED CUSTOMER
Very Professional
7/15/2026
Michael B. VERIFIED CUSTOMER
I called to check on my van. Service advisor was at lunch.I'd have to message for her to call me back. No one called me. No one called to even give me an update on my van. The next thing I knew they were here and dropping off my van.very very poor service
7/15/2026
Martin H. VERIFIED CUSTOMER
I linked the attention and service from Eduardo I am very pleased
Thanks
7/14/2026
Guadalupe C. VERIFIED CUSTOMER
Richard made the whole process very easy
7/14/2026
Weller L. VERIFIED CUSTOMER
Mr. Millan was very efficient with procedures and paperwork, friendly, quick witted, easy to communicate to, and down to earth.