Eduardo did a great job. Told me what was wrong with my vehicle what he recommended and what was it going to cost. Completely satisfied by Eduardos expertise and excelent customer service
4/23/2024
Andrew M. VERIFIED CUSTOMER
Three days minimum to diagnose is ridiculous. Even with an appointment it's the same time frame. Dropped off my truck Wednesday morning and was told it might be ready on Monday.
4/23/2024
Deborah G. VERIFIED CUSTOMER
Completely satisfied as always thank you so much to Raphael for his expert assistance it was our pleasure
4/22/2024
John G. VERIFIED CUSTOMER
I was very happy with the customer service and quality of the service performed. I made an appointment at 7:30am, I waited 2.5 hours for an oil change, tire rotation, maintenance.
4/22/2024
Christine V. VERIFIED CUSTOMER
Rudy is very personable and easy to deal with.
4/21/2024
Jacqueline T. VERIFIED CUSTOMER
Rudy was efficient and kind. He was true to his word in the time estimate, which is so appreciated when having two kids. The car looked great when it was finished. Thanks again!
4/21/2024
Cam Tu. VERIFIED CUSTOMER
I am very satisfied with Rafael Gonzales, he so experienced and understand of customer situation. I'm really appreciate.
4/21/2024
Rogelio C. VERIFIED CUSTOMER
Crystal did great
4/21/2024
Cynthia Y. VERIFIED CUSTOMER
Friendly and car was done in a reasonable amount of time
4/21/2024
Maria H. VERIFIED CUSTOMER
Thank you Crystal, for always making us feel welcome and answering our questions. We appreciate your help!
4/20/2024
Sherie D. VERIFIED CUSTOMER
Crystal was extremely professional and took time to throughly explain the issues with my vehicle. Crystal kept me informed as to the process from beginning to end. She offered a shuttle and/or the availability of a rental vehicle if I needed either.
I truly appreciate Crystal and I feel that Norm Reeves has a very valuable asset in Crystal.
4/20/2024
Adam N. VERIFIED CUSTOMER
Eduardo was very helpful and made an extra effort to get my car back sooner than later. Fixed the issues with the transmission and breaks I was having and the truck is running great now. Thanks again.
4/20/2024
Marco M. VERIFIED CUSTOMER
Todo muy bien
4/20/2024
David B. VERIFIED CUSTOMER
Rockstar ????
4/20/2024
Elizabeth G. VERIFIED CUSTOMER
Richard was great, i'd give him a 9/10. He kept me updated and informed. I give the dealership a 2/10. My vehicle stayed there over night, during that time my license plates were stolen. They need to amp up they're security. Also, it was very inconvenient for me to go back and forth to the dealership, then the dmv to request new plates. Although they offered to pay for the replacement, I would have liked them to also offer some kind of compensation, like fill my tank or some discount on future services.
4/20/2024
Carolyn M. VERIFIED CUSTOMER
Great
4/20/2024
Ken C. VERIFIED CUSTOMER
Norm Reeves Ford went above and beyond to support the local educator community. We are truly grateful for all of your support.
4/20/2024
April W. VERIFIED CUSTOMER
Rudy was fantastic, his demeanor and customer service skills were excellent,he made me feel very comfortable leaving my car with you! I hope I get him for all my service visits!
4/20/2024
Orlando F. VERIFIED CUSTOMER
Crystal was awesome, really made me feel like I was in good hands and I was. Great customer service