Rudy is an amazing advisor and very helpful I really appreciate him he really cared about people needs and help as much as he can to make we get our in time. He goes above and beyond.
Thank you Rudy for all that you do.
6/30/2026
George P. VERIFIED CUSTOMER
Service was fast and efficient.
6/29/2026
Adan V. VERIFIED CUSTOMER
Not a great experience. Would like a manager to reach out.
6/29/2026
Zorah F. VERIFIED CUSTOMER
Courteous
6/28/2026
Ana C. VERIFIED CUSTOMER
Excellent service
6/28/2026
Ignacio G. VERIFIED CUSTOMER
Sounds good, I’ll be waiting for the survey.
6/28/2026
Jill W. VERIFIED CUSTOMER
I love Mr Rudy-always helpful, personable, and professional. I hope I always have the luxury of his help.
6/28/2026
Grisel R. VERIFIED CUSTOMER
I had a great experience working with Raymond Quintero. He was professional, courteous, and kept me informed throughout the repair process. I especially appreciate that he took the time to look into my warranty concerns. He answered my questions, communicated updates, and made the process much less stressful. Thank you, Raymond, for your excellent customer service! He made me feel like my concerns were heard, and I truly appreciate everything he did.
6/27/2026
Adriana P. VERIFIED CUSTOMER
Thank you for your dedication and hard work. I appreciate your services. Very honest and I trust Ford Norms Reeves! They are the best!. Enjoy taking the shuttle while they work on my car. Very satisfied
6/27/2026
Duane S. VERIFIED CUSTOMER
Made my appointment two weeks in advance & when I arrived was told the part was not available
6/27/2026
Patricia S. VERIFIED CUSTOMER
Eduardo was great! Very professional and great customer service.
6/27/2026
Diane /. VERIFIED CUSTOMER
Rudy was great. 10 stars out of 10.
6/26/2026
Andrea L. VERIFIED CUSTOMER
Hola muy contenta con el departamento de servicio
Me hicieron sentir muy bien desde que llegue con una amable sonrisa me dirigieron hacia donde tenía que ir y comunicaron con mi representante Eduardo cual siempre estuvo muy al pendiente de los problemas de mi MKC Lincoln
Gracias al departamento de servicio
Especialmente a Eduardo
6/26/2026
Victor C. VERIFIED CUSTOMER
For Andrew's part was ok. For the other problem I had was no good. When people tell me something on truck was never there, that 9s poor service. It's my truck and I know what my truck has when I paid for it. Service management says my truck did not have the item. Call me ****-****-xxxx.
6/26/2026
Eugene B. VERIFIED CUSTOMER
Good service experience!
6/26/2026
Steven B. VERIFIED CUSTOMER
Your adviser went above and beyound to take care of my needs thanks so much
6/26/2026
Francisco V. VERIFIED CUSTOMER
All the staff was attentive and the process super easy.
6/26/2026
Anthony L. VERIFIED CUSTOMER
Outstanding person
6/26/2026
Roque C. VERIFIED CUSTOMER
Jesus it very helpful person
Thank you Jesus your help