Ivan was very helpful and nice.. He took care of the issue about my car and helped me with my some questions and requests.. Thank you to him.
Thank you
Gizem
9/3/2020
William V. VERIFIED CUSTOMER
Ivan was very professional and courteous.
9/3/2020
Janice B. VERIFIED CUSTOMER
I appreciated Rafael’s help in getting my car serviced and pointing out the savings and the advantages of doing some preventative maintenance. He was able to coordinate with your staff to get my car back to me when I needed it. Ism so grateful. I’ll definitely be back with you for my next service.
9/3/2020
Darl J. VERIFIED CUSTOMER
Rafael is the best service representative that I have ever felt with at Cerritos Ford and Norm Reeves Ford.
9/3/2020
Ferdinand L. VERIFIED CUSTOMER
Yes, very satisfied with the service Raidel Soto provided. Thank you
9/3/2020
Leah C. VERIFIED CUSTOMER
I had an 8:30 appointment but was told the part had to be ordered and he would call me when it came IN.
When I made the appointment the gal on the phone checked and said they have the part so she scheduled me.
Now I have to wait and go back again.
9/3/2020
Warren B. VERIFIED CUSTOMER
This was very painless/easy. Thank you!
9/3/2020
Aaron C. VERIFIED CUSTOMER
Cruz was very professional and kind during my visit , even though I was not in the beat mood, he still went way out of his way to make the whole experience enjoyable, Just want to say thank you to cruise and Shaun the manager for doing a tremendous job on my visit. This is why I keep coming back to Cerritos ford, customer service experience like these two show on a daily basis 10 out of 10 service . These boys need a raise ASAP!! ????
9/3/2020
Hugo A. VERIFIED CUSTOMER
Two and a half waiting is to long for a oil change. What is the purpose of the appointment?
9/3/2020
Victoria M. VERIFIED CUSTOMER
Very professional and kept me informed on the stays of my car.
9/3/2020
Barbara J. VERIFIED CUSTOMER
Everything was handled to my satisfaction.
9/3/2020
Pete T. VERIFIED CUSTOMER
Service was fine. I am very satisfied.
9/3/2020
Elizabeth . VERIFIED CUSTOMER
Tony was amazing ! He was extremely helpful and made sure all my needs were met! He answered all my questions !
9/3/2020
Thomas M. VERIFIED CUSTOMER
Great service by Daniel
9/3/2020
Audrey S. VERIFIED CUSTOMER
Be down there were very nice service didn't take long and I wash the car it was a nice experience
9/3/2020
Laurence L. VERIFIED CUSTOMER
The whole experience was awesome Raymond was a great service manager appreciate his help
9/3/2020
James L. VERIFIED CUSTOMER
Loved the service
9/3/2020
Lorraine V. VERIFIED CUSTOMER
Polite. Business. Kept me informed. Thank you Jose.
9/3/2020
Thalia Z. VERIFIED CUSTOMER
My oil change took 3 hours. I was told the reason it took a while was because the car wash. As I was picking up my car I realized my car wasn’t even washed.