I was satisfied with the job they die how they got it done in a timely matter thank you for your service
6/3/2026
Contrell J. VERIFIED CUSTOMER
Nice everyone was friendly Got it done in timely matter but oil change fifty seven dollars way too much.
6/3/2026
Carol L. VERIFIED CUSTOMER
Great job
6/2/2026
Steven U. VERIFIED CUSTOMER
Tom was great, but we won’t purchase the insurance from Ford anymore.
6/2/2026
Kathy T. VERIFIED CUSTOMER
Thankful for the loaner provided by Zach Hobbs on a busy weekend
6/2/2026
Laverne V. VERIFIED CUSTOMER
Excellent service
6/2/2026
Homer P. VERIFIED CUSTOMER
Thank you!
6/2/2026
Cathy S. VERIFIED CUSTOMER
My complaint against Bob Thomas Ford….you charge folks for using a credit card - credit cards are the norm - I’m sure your company can absorb the fees and create goodwill with your customers. Staff is great - but you jeopardize positive feedback by charging fees that most businesses take care of.
6/1/2026
**** D. VERIFIED CUSTOMER
John, does a great job, prompt and friendly service work just fine for me. Thank you.
6/1/2026
Kenneth E. VERIFIED CUSTOMER
Service was great
5/31/2026
Christy S. VERIFIED CUSTOMER
Angela always does a great job.
5/30/2026
Sean M. VERIFIED CUSTOMER
Second time I requested full synthetic oil but received synth blend instead. The first time I passed it off as an isolated incident, but this is the 2nd time out of 4 times I have visited this lube station.
5/30/2026
Kirk K. VERIFIED CUSTOMER
Joe was easy to work with and explained the diagnosis of the problem in a straight forward manner. Thanks
5/30/2026
Kayla G. VERIFIED CUSTOMER
Tom was very helpful and easy to work with.
5/30/2026
Mark S. VERIFIED CUSTOMER
Tom is very courteous
5/30/2026
Judy K. VERIFIED CUSTOMER
Tom was thorough, courteous, professional, and very informative
5/29/2026
Molly J. VERIFIED CUSTOMER
Called early in the week and set up my time. When I arrived at the agreed time later in the week, they had no record of me coming in or anything about my car. They quoted me two different numbers over the phone and in person, then when I picked it up the total did not equal either number. Was not notified that my car was done until I called them 2 later in the day since I had not heard anything and it was nearing closing. This makes me not want to bring my vehicle to this location in the future.
5/29/2026
Anthony B. VERIFIED CUSTOMER
Tom always does a good job of fitting me in for service.