John was friendly and gave excellent service. I truly appreciate that he notified me about needing tires in the next couple of months.
3/31/2022
JOHN H. VERIFIED CUSTOMER
I worked with Michelle today she was very helpful as always .
3/31/2022
Sandra K. VERIFIED CUSTOMER
I have been a long time Demmesion/Bob Thomas customer. Customer service is always outstanding. Today I came in for an oil change, 2 other issues where brought to my attention and resolved in a couple of ours. ??????????
3/31/2022
ELLEN U. VERIFIED CUSTOMER
Love your service team. Very efficient! Michelle is a God send. Wonderful
3/31/2022
Beverly G. VERIFIED CUSTOMER
My first experience at Bob Thomas Ford. From my initial conversation with Rick, he was information and friendly. Everyone was professional and friendly. I received a text and phone call to announce my car was ready. I’m very impressed.
3/31/2022
Karen B. VERIFIED CUSTOMER
Will do
3/30/2022
Peter R. VERIFIED CUSTOMER
Thank you!
3/29/2022
Brian G. VERIFIED CUSTOMER
The wait was pretty long today. Could use another Tech to improve throughput!
3/27/2022
FRANK O. VERIFIED CUSTOMER
Came in right at 5pm could have easily said sorry but took it upon himself to perform the necessary work. Even if it was just a simple pair of wiper blades that I could have done myself the personal touch of taking care of my vehicle was awesome.
3/25/2022
Brian B. VERIFIED CUSTOMER
I was happy with the service, but checking out takes way too long. When I pay in advance it shouldn’t take 15 minutes to get my keys and paperwork.
3/25/2022
JACK B. VERIFIED CUSTOMER
Unable to diagnose the problem. Can I get a refund for the extended warranty I purchased from your company?