Michelle the service manager is the BEST!!!! She made the whole experience comfortable. She was professional yet she took my jokes and joked right back. Felt like family!!!!
9/3/2020
SCOTT C. VERIFIED CUSTOMER
Andrew was very professional.
Additionally, I have had very good
experiences with the Bob Thomas
Service Team.
9/2/2020
Katie K. VERIFIED CUSTOMER
Short and quick visit regarding a recall. In and out quickly. Thank you
9/2/2020
Brandon R. VERIFIED CUSTOMER
Wait was a bit longer than expected 1 hr 20 for The Works oil change service. But I left feeling like my car was well looked after and the people at Bob Thomas cared about my business.
9/2/2020
David T. VERIFIED CUSTOMER
Very happy with the service!
9/1/2020
Christopher M. VERIFIED CUSTOMER
Your service department is the best and your service manager was point on. Couldn’t be any better. Thank you
8/31/2020
Tina G. VERIFIED CUSTOMER
Michelle was welcoming and friendly.
8/30/2020
Allen F. VERIFIED CUSTOMER
Always great service
Thank you
8/30/2020
Patricia L. VERIFIED CUSTOMER
waiting for part to come in before job can be completed. Will answer then
8/28/2020
Laura M. VERIFIED CUSTOMER
Got the car and it still doesn’t shut off at a long stop.
8/26/2020
Nila W. VERIFIED CUSTOMER
Thank you so much.
8/25/2020
Rick B. VERIFIED CUSTOMER
Michelle is the best. I appreciate her taking care of me today.
8/21/2020
William B. VERIFIED CUSTOMER
He found the problem with our air conditioner
And had it fixed quickly.
8/21/2020
Stephanie B. VERIFIED CUSTOMER
Tom always does a great job
8/21/2020
Marianne N. VERIFIED CUSTOMER
Andrew was pleasant, personable and eager to serve!
8/20/2020
Dawn R. VERIFIED CUSTOMER
Andrew was very pleasant and helpful
8/19/2020
Tmey C. VERIFIED CUSTOMER
Had several instances where I was not taken care of , got the runaround on several occasions Since March , several phone calls , even stopping in two times and still getting run around before getting taken care of ordering a part . This has been dropped on many occasions with this being Said I was a new customer to your location, needless to say I was NOT impressed. Finally, speaking to Michelle and communicating my concerns on a business relationship, getting in having service done , I still was inconvenienced having to take back the vehicle Back on a programming issue That was not done correctly had to go back and have it fixed we personally will be dealing with Michelle from now on and would prefer not to have Tom as our service administrator for it is not a personal fit for me, thank you Michelle for stepping in to make the over all experience the best she could.