Great staff and Tim Rohr made the logistics very convenient.
7/7/2026
Rusty A. VERIFIED CUSTOMER
Even when I gave the quick Lane pressure, telling him I had to be on the road in 90 minutes, they completed everything in 60. The technician, Angela, never slows down.
7/7/2026
Kay G. VERIFIED CUSTOMER
I've been doing business with Bob Thomas for years and years. I have always been pleased with and had trust in the service that they have given me. They are very honest and explain things thoroughly. I recommend them highly.
7/6/2026
Mark V. VERIFIED CUSTOMER
The service was unbelievably fast and professional. This was my first visit with the new F150. I will continue to bring the truck to BoThomas for service.
7/6/2026
Jeff S. VERIFIED CUSTOMER
The team has always been very communicative from start to finish with the services needed each time we work with them, from service to repairs. We will continue to lean on them as long as the excellence of service and communication continue.
7/6/2026
Edwin H. VERIFIED CUSTOMER
I
7/5/2026
Leslie P. VERIFIED CUSTOMER
I do have a comment but it won't let me submit it
7/4/2026
Randy L. VERIFIED CUSTOMER
I received a call shortly after talking with Joe about what the problem was and we talked about the cost .. I agreed with Joe and his team started that afternoon and had it finished the next morning.. So grateful for the quick turnaround and getting my truck back.
Thanks Joe and your service team ????????????????????
7/4/2026
J R. VERIFIED CUSTOMER
John has always been a very pleasant and capable member of your staff. I have always been pleased over the years with him being a member of your team. Your new lube tech did an excellent job servicing my wife’s vehicle. He was very kind and pleasant as well. I also give that young man a pat on the back.
7/4/2026
Jennie B. VERIFIED CUSTOMER
Nick did a great job setting up my oil change and tire rotation. He made the process very smooth. I appreciate his kindness and punctuality. I’d 10/10 recommend again!
7/3/2026
Justin Y. VERIFIED CUSTOMER
Quick in and out
7/3/2026
Donald S. VERIFIED CUSTOMER
John was very responsive and checked the history of my repair on his own and determined that they would make the repair without any problem or cost.
7/3/2026
Joseph K. VERIFIED CUSTOMER
As always, tom got me taken care of.
7/3/2026
Kaytlin C. VERIFIED CUSTOMER
Tom was incredible. He listened and did not belittle me, or make me feel stupid like some men at dealerships seem to. He helped me so tremendously I'm not sure i can put it into words. From speaking to another dealership on my personal phone for me and making sure they were doing right by me, to taking the time from his busy day to sit down and explain every cost and process that needed done. If I could go back, I would have loved to have purchased my vehicle with Bob Thomas, just the experience with the service team showed me how well they take care of their customers.
7/2/2026
Dennis W. VERIFIED CUSTOMER
Tom provides outstanding service and positive experience. Very professional! Thank you.
7/2/2026
Ron J. VERIFIED CUSTOMER
I am always getting great service from your heavy truck department.
7/2/2026
BENJAMIN B. VERIFIED CUSTOMER
Tom , Derrick and Michelle are AWESOME! They are the reason I got my family to bring half a dozen cars to this dealership for service and repeat purchases of new cars!!!! Give them a big raise! FIVE STARS
7/2/2026
Brian G. VERIFIED CUSTOMER
Quick, cordial, carefully completed service.
7/2/2026
John M. VERIFIED CUSTOMER
Tom is always fantastic and is one of the reasons I continue to use BTN for any and all service related work for my personal “fleet”
Of ford trucks!
7/1/2026
Michelle M. VERIFIED CUSTOMER
Your oil change price went up quite a bit since my last change...